Crash Champions Collision Repair North Little Rock - North Little Rock, Arkansas

George Schroeder

Overall excellent customer service and honest employees.

After waiting for almost an hour at another shop (that was supposed to be open for that entire hour) I called Crash Champions right at 8:00 am because I had to get to work and I was already going to be late as it was. I asked them if they would be able to look at/fix an issue with my front bumper. They said they could look at it whenever I could get over to them, so within 15 minutes I had three employees out with me and my truck. I need to get my bumper replaced, but for the time being--and in a time crunch this morning--they gave me a temporary fix for my issue for no charge.

I know it was a small thing, but the staff genuinely turned a bad morning into a good one for me and they absolutely deserve me letting other people know. I will 100% be returning here if I have further collision needs in the future.

Lawrence McDowell

First, I would like to say great work was done on my vehicle. No problems there at all.

My experience was a little rough when it came to communication and the amount of time I had to go with not having my vehicle back sooner. There wasn’t much communication about delayed parts. I think you all should communicate right away when there’s a delay at all. The automatic text are ok but they are off a bit and I rather hear something from a live person plus I may have questions. Guys were super calm when dealing with my frustration and never once became unprofessional. I spent approximately a month and an half with my person transportation. .

Xtielady10

We were very pleased with the quality and professionalism we experienced with Crash Champions. They delivered on what was promised in a timely manner. We would definitely recommend using them.

Kendall Carney

Mason was super helpful and communicated every step of the way!

Elise Smith

Very professional and will keep you updated on your vehicle. Lifeline warranty.

Rodney Blumingburg

I have a very horrible experience at service King North Little Rock car went in for minor damages due to a wreck mainly Outside body work But when I get the car back my air conditioner Compartment is completely broken. Took it back to service came thinking that this minor issue will be easily taken care of but the manager came out very irate stating that no one got inside the vehicle the whole time they have the car which is funny may I might I add. He also Stated that he will not fix the damages or pay for the damages

Kimber Decor

I hate I didn't read the reviews prior to having my vehicle brought here. Poor service overall, lack of communication , poor customer service , dishonest, disrespectful and not one apology from this location in reference to how inconvenienced I am without a vehicle. I have never experienced a wrecked vehicle and had to go through the process of body repair , but if anything ever happens to my vehicles again, I will NEVER take it to this location nor recommend them for services. Some people work extremley hard to have nice automobiles & expect great honest quality service when unforseen situations happen, and then have to rely on body shops to do their part to fix stuff. Not make life even harder for a family.

Larry Bryan

Went in to get an estimate was told it would be ready in 48 hours. One week later called and requested the estimate was told the next day. One week later still no estimate. They may do good body work I wouldn’t know. but their customer service is nonexistent.