Pro Hot Water & Plumbing Service - Auburn, California

John Siebert

Marc was great, came to my house within an hour of making the call. The next day I had a new hot water heater. Terrific job on the install, fixed my dry-rot too! All at a fair price. Call PRO first.

Lou Duzac

Prompt and honest service. Quality installation. Moderate price. Mark answers the phone and provides a verbal quote immediately. No problem recommending Pro Hot Water.

Pete Schichtel

Pro Hot Water: incredible knowledge, professionalism, responsive and quality installation. I called two other companies, and I could easily tell they were not up to the task. Then I called Pro Hot Water and said I needed a natural gas tankless water heater installed soon. Mark said, "I'm your man, I'll be there in an hour." Mark took the time to thoroughly explain and answer questions on installing a tankless water heater in an 80-year-old house. The next afternoon Mark installed the tankless water heater. The install looks amazing! Call Pro Hot Water first and you won't need to call anyone else. Very happy customer in Newcastle.

Charles Irby (CharlieBrassStuffer)

When my instant hot water heater went on the blink...you know, the one that I got a special price on 8 years ago, I tried to contact the installer for service...HE DIDN'T EXIST ANYMORE.
In desperation, I found Mark Plummer...did not know Mark but after his survey and honest assessment of my unit, I had the choice of service to the existing unit or a replacement unit of superior quality with outstanding warranty, I decided to replace and upgrade the unit on Marks recommendations.
Mark is a third generation plumber, in other words...he knows plumbing inside and out. Mark explained the shortcomings of the installation he was having to replace and I understood, he had the patience and took the time to help me understand. I am an old retired electrical contractor...I don't speak plumbing.
Mark had given me his estimate promptly, I accepted and the following day he was there on time and replaced the unit that same day. He worked quietly, efficiently, showed up with all the parts he needed and left my home after using 'his' broom and dustpan to clean up after himself.
I was enjoying a hot shower that very evening.
When I shook his hand that afternoon, I felt like I not only found an outstanding and honest plumber to help me in the future but I had made a friend in the plumbing industry...that matters!
Mark even loved on my two Boxers who constantly vied for his attention and that really matters.
This man, Mark Plummer is an honest gentleman, & a true craftsman in every sense of the word. Plumbing I don't know...Craftsmen, I do know.

Charles Irby
retired Industrial Electrical Contractor
Greenwood, California
Feb. 24, 2019

David Zatuchni

I wanted to commend the owner of this business for going above and beyond. I live out of state on the east coast. At the time my elderly mother with dementia was living in Auburn with the help of an aide. Last March her water heater died and I was frantically making calls from EST trying to get it replaced. Not only did the owner of this business do so on short notice, he replaced my mom's water heater while he was still on the mend from an illness. The work, timeliness and price were all excellent. A big thank you to Pro Hot Water for doing my family a real solid.

whitney percy

Mark installed a new tankless water heater in our home last week. Our water heater was very old and started to leak so I gave him a call. He came over 45 minutes after we spoke on the phone and assessed our current water heater as well as explain our options for repair or upgrade. Ultimately we decided to upgrade to a tankless water heater and we are very happy with that decision. What was most outstanding to me about Mark is that he was focused on making sure our new water heater was safe and efficient for our family. He was very professional and got the new unit installed quickly. I would 100% recommend him to any of my friends and family.

Jo West

Mark came to my rescue quickly when my hot water heater bit the dust. I had visions of waiting for a much longer time before getting a new one, but Pro Hot Water Service came through! They had the new one in and working in about one hour - I was expecting that it would be a 2 to 4 hour job.
Nice work Pro Hot Water Service!

John Pruitt

Mark came to my house and replaced the angle stops throughout it from the old ones that were there since the 80s to nice new quarter turn models. He was on time, had a great price, and was very easy to work with and understand. I highly recommend him to anyone with a plumbing related challenge.