Omega Electrical Inc - La Puente, California

Justin Torculas

Nelson was very fast in answering all my questions and concerns leading up to the day of the project. I had my main breaker panel upgraded, transformer for the doorbell upgraded to handle a Nest Hello doorbell, install two outdoor outlets, fix the upstairs bathroom outlet, install a Nest Thermostat, and installed two wifi light switches.

On the day of the appointment, they showed exactly on time at 6 a.m. They started immediately and did everything that I had asked them to do. There are no complaints to be made! The electricians were very courteous, professional, quick, and did a good job.

I couldn't ask for more since this company won the bid out of 7 companies that I originally inquired from. They were affordable and did a quick and awesome job. Will definitely use them again if I ever need electrical work done.

anthonny adraneda

Me and wife wanted to install recessed lights and thank goodness we didn't try to put it ourselves.

I needed an expert Electrician to install the recessed lights that we bought. Sal & Adolfo did an exceptional job.

The appointment time was set at 8 am and they were already starting at that time. For me that’s very respectful.

They were knowledgeable and polite. Whenever we ask for a suggestion, they have the answer.

Lastly, Sal saw that me and my wife were having trouble putting texture on wall and he helped us out even though it’s time for him to go home. They go above and beyond their duties which is very impressive

A. Mina Tran

Three technicians came out to on time to install my Nest doorbell and add an electrical outlet to my living room.

Not only were they on time, but they wore masks, practiced social distancing with me. They got the job done in a little over an hour and cleaned up. Everything works great.

They communicated with me through the entire process, were to put the doorbell, where I wanted the outlet etc. I am very happy.

I could not be happier and recommend them for your electrical needs.

Flor Anaya

I was pleasantly surprised at how professional and efficient Omega Electrical is. From the moment I called to the end of the project, I have nothing but praise for their work ethic and customer service. I needed to cancel and change a few outlets for an electric stove, hood, and a refrigerator. They did an excellent job. The price is reasonable and affordable, compared to other quotes I obtained. There are always unexpected issues that come up, but they were handled with patience and understanding. I now know who to call for future projects.

Nolan De Ramos

I put out a quote request for some new outlets to be installed in my garage. I cut hair in my garage and have a lot of electronics on when I cut. As soon as I posted my quote request, Nelson was quick with a response within minutes and was able to have technician out by the following day. Rates were very affordable and he was very accommodating with my schedule and situation. The technician arrived an hour ahead of schedule and was able to complete the work in no time. Installation was clean and I’m very happy with how it all turned out. I would definitely recommend their services to anyone who requires some electrical work done.

Alex Chon

Update:

After discovering that Nelson's technician made the mistake on using an used 70 amp breaker vs. a 20 on my home, another technician came out and fixed it very promptly.

However, after the fix Nelson sent me an updated invoice in which the part cost tripled from $50 to $147. I called to ask how the cost gone up so much he said it's because it was a refurbish part to a new part. I requested an itemized list of parts since I felt like cost tripling was insane between a new and old and he revised the invoice down to $90. I understand that businesses should have a markup, it's cost of doing business but that's still a 20x markup. Keep in mind this is on top of the $150 of labor cost he's charging me for the 1.5 hours of work.

All in all I gave a 5 star review because despite the mistake they made the first round because I understand errors happen, Nelson took care of it promptly, but this whole billing scheme and going and back and forth just seems dishonest. Would not recommend. Always itemize, or better yet get the parts yourself.

Nelson was prompt and fast with my request for to fix a fuse and replace a breaker. Overall good experience with them although had to come back because I found out they replaced the breaker with an incorrect size. Nelson was prompt with the response and had a technician come out immediately to fix.

Janet Saldana-Ontiveros

The electrical circuit at our place was overloaded; I reached out to Omega Electrical and they responded quickly to my message. I was able to schedule an appointment for the electricians from Omega to come out that same week.

The electricians arrived on time and followed all Covid safety protocols. They explained the work that they would be doing and finished in no time.

We have not had any problems with out electricity since; I would recommend Omega and would definitely use their services again should any additional electrical issues arise.

Emmanuel Marenco

My Fiance and I needed a few updates to our home so we sought Omega Electrical help and expertise. Our point guy was Nelson, completely satisfied for two thirds of the projects but we feel the crew handling the other 3rd could of been more professional.

Electrical Box:
The work came out amazing. It took them a bit longer to finish then they projected but the results were amazing. They estimated about 8 hours of work but it took them close to 12 hours. Nelson kindly communicated the reason for the delay, the new electrical box was not fitting correctly to the wall. We had electricity power running to the house by the end of the day. For any person interested in updating their electrical box, double check that the number of neutral wires is equal to the number of hot wires. In our case 1 neutral was used between 2 hot wires and it was not caught during the upgrade of the panel. This did not pass first inspection (ask your point person at the end of the project). Nelson was kindly enough to fix the issue later although we felt they should of know better if they're following all electrical codes. It took 3 times for the inspector to pass the project. Nelson and Omega Electrical crew came ahead of time every day to meet and greet the inspector. They were friendly enough so we let them into our home without us being there (3 separate days). First inspector Visit - the neutral and hot wire count did not match - this is not normal and the inspector asked them to fix it, along with adding a metal flange. 2nd Inspector Visit - Wrong Screws were used on the electrical box (Easy Fix ). 3rd Inspector Visit - Passed with flying colors. I'm posting this for any reader interested in saving themselves time. As the inspector had to show up on 3 different days.

20amp Outlet to Garage Office:
This was done on day 1 of the project and came out great. The location is a bit awkward for the outlet but the Omega Electrical crew let us know why it was placed in the awkward location. Not a big deal but I wish they would have told us the location before hand.

Exterior Level 2 Car Charge:
Ok this is where things got rocky with them. Car Charger was installed on the following visit - Day 2. By this time of project had been completed and Omega Electrical had been paid for the previous project. We only saw Nelson at the beginning of the day and I think that is where things fell apart. The crew that day was not as neat and professional as the crew from Day 1. Inside the house they left all sorts of random materials and debris. The pipe leading into the exterior outlet was bent (seems like it wasn't a perfect fit, so the electrical pipe looks like it was forced into place). On day 1 of the projects I saw Nelson come by and attend his crew with water and coffee, clean up any random debri left on the ground ( he legit brought a wireless vacuum to pick up stuff). What we saw on Day 2 was different. The hallway necessary to access the electrical cable line had been previously painted. This wall was left filty with hand prints and scratches by ladders. My home is in the process of being updated so fair warning to any homeowner that has their finish look in place. Day 2 crew was not as clean. Does the car charger work? Yes. Sadly my fiance and I will be repainting the hallways again.

Hope this is a fair review and only want to describe/point out my experience. Omega Electrical prices are fair and I wish them all the best. I would definitely use them for my future grounding electrical work, and will personally ask for Nelson to help us.