San Gabriel Valley Water Company - City of Industry, California

Felix G

These people are pretty much unhelpful and useless here. Don’t expect to get any help from them.

We had multiple months of almost $200 (almost 30ccf of water usage) water bill. We checked for leaks and wondered if the meter is faulty for some reason. They refuse to do anything, basically just telling us we have a leaks somewhere. No help but they’ll gladly take your money for not doing anything

Rain Qin

Rude services that I ever seen before. I called in to confirm my account is close because sold of my house. The lady was very Impatient! I explained I don’t have the account number because I sold my house month ago & walk in the office with new owner to transfer the service under his name. She told me “Remember! You must have the account number before you made this phone call!” And ask me 3 times of “what...is...your...name?” Very slowly. Sounds I don’t understand what she says. No start greeting, no appreciation of the business. If you do have other options for your water service. DO NOT CHOOSE HERE! I wish i can give NEGATIVE stars

Jaydawg Jaydawgity

The other lady who rated this Co a 1 is probably the rude inpatient one. I have had nothing but great experiences with this water company. In particular with Grace who is a very nice very beautiful lady who goes out of her way to making any customers dealing s a great one. If your ever in the office be sure to ask for Grace . She's #1

Michael W

Very good service can finished the business within 5 minutes and very nice and good service

slimpico

While most monopolies/corporate has a bad rep for their service. SGV industry branch is great!

Jorge Naranjo

FAIR PRICE FOR WATER

Cookie Monster

Customer service is very unprofessional, very disrespectful much older I guess when you get old this happens

V Li “Aznbokchoi”

I would give 0 if possible and they definitely have attitude. No customer services at all.