Environmental Heating and Air Solutions - Benicia, California

Jose H.

Todo el trabajo que realizaron fue muy profesional. Hablaron conmigo y me explicaron todo el funcionamiento del sistema. Estoy muy contento con el trabajo realizado. Muchas gracias.

Jose H.

Buen servicio

oscar A.

Gracias buen servicio

Owen R.

Everything was very professional from start to end. From the sales person who told us what he thinks we needed to the install team which did an excellent job. They kept us informed all the way through the install and always cleaned up after their work. A very professional install that was finished before the expected time. I highly recommend this company. Very pleased.

Minus 1 star for:
1) Unit suggested by their sales person for living room and dining room coverage is VERY underrated and does not heat well. We are still waiting for a solution.
2) My only other issue is with after install customer response. Several question and waiting for them to call back is non-existent. I finally got someone to come to the house, but they said I needed to talk to the sales person, who they would notify, and he was never called back. I’m also waiting on an inspection but no one has contacted me. I’m wondering if they were supposed to initiate that and didn’t. I guess once they have your money, you’re not a priority anymore.

Jay S.

This was a good experience. Doug & Joel were very professional and informative. They did a good job installing a new AC unit & furnace in my home. I had a concern about the AC unit, and they corrected the issue to my satisfaction. The work was completed in 1 day.

Nathan S.

The second team that the company sent, (the installation team) of Kevinn and Rahul, were Very Professional, respectful. Very knowledgeable. Preformed their work efficiently. Kevinn was in communication with my wife though the entire process. I was Very impressed by the way that started the installation and most impressed with their troubleshooting skills after they encountered some electrical issues. TOP NOTCH TEAM.

Kunpeng Z.

We were dissatisfied with the performance of our home’s existing furnace and 15-year-old water heater. Additionally, the upflow platform had been damaged by a water leak, so we decided to replace the entire system and add air conditioning. Through Costco’s program, we were connected with EHA.

Matt from EHA visited us and provided a detailed quote during his initial visit. Unlike other companies we contacted (we obtained quotes from 4–5 reputable competitors), EHA didn’t offer the lowest price. However, Matt stood out as the most professional and thorough salesperson we encountered.

While other companies sent representatives who briefly assessed our home and later emailed quotes without much guidance, Matt took the time to answer all our questions in person. He walked us through key decisions, such as choosing between a heat pump and AC, evaluating single-stage vs. variable-speed systems, and comparing different Lennox series. He even climbed into our attic to take precise measurements and assess the condition of our ducts and insulation—something no other company did. Matt’s expertise and attention to detail were the primary reasons we chose EHA for our project. Throughout the project, Matt also served as a responsive point of contact. He followed up all of questions concerns in timely manner.

Once permits were approved, our installation was scheduled for November, just as the weather was getting colder. I was concerned about being without heat or hot water overnight since the furnace and water heater would need to be uninstalled to rebuild the damaged platform. When I voiced this concern, Kevin, Raul, and Roberto from the installation team went above and beyond. They carefully planned the project to ensure the new furnace and water heater were installed the same day the old ones were removed.

The team worked tirelessly, staying late to complete the first day’s tasks without sacrificing quality. Their work ethic and attention to detail were truly impressive. I observed their progress throughout the day, and it was clear that Kevin and the team were committed to doing the job right while maintaining a high level of efficiency.

Matt earned our trust as a salesperson, and Kevin and his team demonstrated superior craftsmanship and dedication. After a week of using our new system, we couldn’t be happier. We’re now awaiting inspection and will update this review once that process is complete.

Camille R.

Douglas and the team were top notch. Efficient, professional, organized, respectful, and honest. They got a big job (a whole new system with new ductwork) done in two days in the pouring rain. Also, they let me know about an issue with one of my air ducts and my foundation, which I’m really grateful for. I would use them again in a heartbeat if I needed to. Highly recommended.