Professional Body Shop - Enterprise, Alabama

Vicki Chamblee

Great experience at Professional Body Shop. Estimate was done quickly and work was completed before their estimated timeframe. Our vehicle looked as good as new when they completed the repair. The staff was very nice and helpful. They have a good working relationship with the insurance company which allowed everything to proceed quickly.

Lyndsey Clark

Car was dropped off July 5th which was about two weeks after the accident happened. Was advised Monday or Tuesday of following week it would be ready. It is now July 17th picked up my car and the front spoiler piece that was on the car is not the same color and or have the pin stripping on the spoiler as it was made when the car was purchased brand new. This same exact spoiler was fixed by Subway Auto Body in Gambrills MD, and they were able to get the correct color and pin stripping for the car. Professional Auto Body never once called for an update on the vehicle. I had to call to check up on the progress of the repairs. When the car was given back to me the driver side floor mat was no where in the car. Had to go ask the front desk where the floor mat is. Paid $1000 out of pocket to have my car fixed and this is the service I have received. Even though they are one of USAA trusted providers. Wouldn't recommend them for any body repairs on a car. Photos are of the proper color of the spoilers and pin stripping to the new incorrect color spoiler.

Glenn and Tanisha Adams

fabricated an insurance work order that escalated a body damage claim when we only needed our Windsheild replaced- this cauzed a delay in turnaround and further damage to our automobile.

Dan DeCurtis

I went by to get an estimate. Dropped it off a fee weeks later. Was told it would be done in 2 weeks. I went to get my car and the total was 3000.00 more than the estimate had a bit of back and forth to get things corrected...car work was good the headlight was out of adjustment and the headlight timing didn't work I just fixed it myself

Wanda Day

I have been working as a traveling nurse since 1995.This body shop has been the only body shop I will use.For all of those that complain. I had someone run into my 2007 hummer.I cried like a baby.Parts.Thats the key word.I have new vehicles and old vehicles. Sometimes it's hard to get a part. Get rental on your vehicle. It costs penny's a day.Thes3 are the most proffessional and kind people that I know.PERIOD.

Oscar Soto Jr

Regarding service, the BEST experience yet given the fact we are well aware of Body Shops and this nature of business. Outstanding customer service and professional attention, without delay throughout all the process. Details where all taken care of to even higher expectations. Received phone calls and update from staff, front desk technicians and supervisor reached my person on occasions and demonstrated the wisdom to create a win/win environment to where my person and business was obviously benefited, covering all my needs as well, taking into consideration my free dates to pickup and present schedule with an approximation of finish date precisely as planned.

The body shop matched vehicle colors to a degree where I literally had to sit down and try to remember on what side was the vehicle impacted, incredibly nice and very beautiful job. I told the supervisor I was very picky and understood the nature of the metallic paint and multiple colors in depths, and the response was “don’t worry, been doing this all my life” and “my guys are the best”, THEY most certainly lived up to the task. I highly recommend this shop to all, my car is as new and can’t tell a difference from side panels to adjustments made, outstanding matching and clean application of paint to body and new parts. This is a five star Body -paint shop/hospital where your vehicle will be beautiful to look at again!

Bobbi Jo Lewis

Professional Body Shop is FANTASTIC! They helped me on the spot. They got my car safe to drive and gave me a estimate to repair. The whole staff and techs were absolutely wonderful . THANK YOU.

Amanda Hayes

Professional repaired our car after an accident with a deer. The staff was pleasant to work with, the repairs were spot-on, and the coordination with our insurance company was seamless and easy. I would recommend Professional for body work and repairs. They were great.