A-1 Total Service Plumbing - Los Angeles, California

Lidia V.

Servicio rápido y garantizado.

Bigsparq -.

Melvin and his team are awesome these are hard working guys and they know what they are doing our case was more severe than we thought but Melvin was able to do the job appreciate the A1 service

Pam B.

Nate and his crew Daniel, Rubin and Kevin were amazing! From Nancy who took my original call and Alvin the supervisor I was impressed with their professionalism. They dealt with me and coordinated with my tenants to get the job done. It was no small job either. They had to dig several feet down and under the foundation to the main sewer line. They left it like nothing had been touched. I So appreciate all their hard work. I’d use A-1 again in a heartbeat!

Patty S.

We are very impressed with the experience. From scheduling to the service. This company is great!
Daniel was professional and courteous from start to finish. He arrived with his partner on time and they respected our home by maintaining a clean work area. Daniel has a great attention to detail and thorough communication. He really took the time to explain everything in great detail and answered all our questions (we had a ton). The work was superb and prior to leaving they not only ensured our new water heater was working, but also that we were satisfied with the work and outcome. It is clear that they take pride in their craft and care about customer satisfaction. We will definitely recommend to our friends and family

Sarah S.

Jackie went right at the issue. Our “Badger 100 1/3” disposal unit fell off a hinge this morning. The manufacturer isn’t open until Monday. Jackie came over on a same-day call on a Sunday, much appreciated!

Customer service was excellent on the phone. I asked for a quote if I sent an image over, she said no per Company standards. Okay, no problem, just need estimate $ so I can compare time ✅ and cost 👎🏼

The negative part was this cost me out-of-pocket $150, versus another company who was going to charge $50 just to evaluate AND do the job at that price if I waited another hour. Cost-wise: not fully recommended; timeliness and customer service: highly recommended.

I expected somewhere around $70-$90, but DEFINITELY not $150.

ZAPP R.

Rudy’s performance was thumbs up. He had only one thing on his mind when he arrived at my place to solve the problem. He didn’t waste one second of my time he was polite, very friendly found the problem gave me some options that were looking out for my wallet, Mr. BAIRES, Got the job done along with another person from your A1 who was professional and helped out , great job and even gave me a year A warranty guarantee for a whole year so if something goes wrong, I just give them a call and it’s done for free. Couldn’t ask for anything better.

hislena S.

Rudy was absolutely skilled, professional, friendly and neat. Let the area cleaner than what it was before he showed up. I used this plumbing service before and will continue to use them at my house and I highly recommend them.

James N.

Zero transparency on pricing. I paid $1200 to replace about $100 (being generous here) worth of pipe in an easily accessible basement. I understand that labor, insurance, bonding, warranty, etc. makes things cost more but I'm totally in the dark about where my money went. I was also told by A1 that I got a good deal on the work. That's compared to what A1 themselves normally charges. I called to get some details and was told they do not itemize the invoices but a manger would call me back. I gave them three business days and had to call them back. I was then told a the technician would call me back and he did and I spoke with him and got all the same answers. No fault on his part since the company sets the prices ("book prices" which I was also not allowed to see). It was an expensive (too expensive? I don't know since I don't know what I paid for) and frustrating experience. I won't be going with them again and I also learned to push back more and am much more willing to deny a quote and go somewhere else when it seems ridiculous.