Alex & Alex Electrical Services - Los Angeles, California

Chris M.

I used Alex for a very large residential project and would definitely use him again.

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Reasons:
- He is trustworthy. He did what he said he was going to do and charged what he said he was going to charge. When I went over the invoice with him, we discovered a few *minor* places where I was charged for things I should not have been, and he took them off. He actually said he likes it when they discover an issue, in the sense that it means they can reduce their client's bill! Some of these billing inaccuracies were things that I could not have verified, myself, so he had to verify w/ his crew, and he came back and did the right thing by correcting the bill even though I would have been none the wiser if he had lied. For other things, I clarified to him what was done, and he made the necessary corrections. To be clear, these were *minor* oversights. His crew did a large residential project for me and there was a *lot* to keep track of.
- He spent probably 2-2.5 hours with me over the course of 4-5 phone calls, planning and explaining the project to me to help me make the best decisions regarding what work to get done, when to do it, and how to do it so as to minimize impact on the tenants.
- He was ok w/ periodic phone call check-ins (this was a large project and I was not living on-site).
- He communicated well, enabling me to coordinate with the person doing the patching
- Covered everything, including the floor, with plastic/etc to minimize the dust that got in the house
- He was *close* to meeting the timeline he gave for the work (details below)
- As far as I can tell, his crew did quality work, and went beyond the 'bare minimum' required to pass inspection, in terms of grounding the wires, if I recall correctly. Since the final corrections, the tenants have not informed me of any issues.

Work done:
- installed dual service panel and subpanel on main house
- rewired all cloth wiring (> 50% of the house)
- added 15-25 of outlets, and moved a few
- added 22-28 recessed lights, replacing some existing lighting and removing some
- added light switches and bathroom fan switches
- installed electric car charger

Room for improvement: this was a large project being done on a rental property and the crew took the project down to the wire. They finished up as the tenants came back from a multi-day trip. Due to rushing at the end, they did not manually verify all the outlets were working. The tenants discovered some were not and then Alex's crew came back and addressed everything (free of charge, of course). They could have been better with their time estimate, or finished earlier.

N D. B.

I highly recommend Alex & Alex Electrical. I've been in property management for 30 years and my standards are quite high... and Alex & Alex (A&A) surpassed them. They 1) upgraded a 100-amp panel to 200-amp, 2) installed an EV charger, and 3) ran a 240-line into the kitchen. All three were well done with quality materials.

I obtain three bids for a job of any monetary consequence, and starting with that, A&A shined. Its bid was prompt, thorough, clear, and by line item. Their price came in the middle of the other two quotes. The questions I had were quickly, kindly, and thoroughly answered, which gave me greater confidence in them.

The work was scheduled easily and the technicians showed up on time and worked quickly and courteously. There were two aesthetic changes I requested and they did them without any question. A&A’s follow-up for the permit inspection went as smoothly as possible and, of course, the inspector approved it all.

It was a pleasure working with these professionals!

DERRICK L.

Alex and his team did an amazing job installing our EV charger. They were fast, and very kind to explain the whole process in detail for us. It was our multifamily building's first EV charger, and they came with creative solutions to meet the needs of our building and us.

We also really appreciated their competitive pricing while offering commercial grade materials for the installation. Highly recommend and would recommend them to my friends and families in the area!

Lalaine N.

My husband researched hard and had multiple electrician consultations before he trusted Alex and his team to handle our complicated electrical needs. We live in one of the old houses built in the 1920s in Hollywood Hills. We need a certified, insured, bonded, and licensed electrician who could upgrade our sub-panel to accommodate the installation of an EV wall charger.

Following a phone conversation, Alex promptly dispatched his team for the initial inspection. Their swift response and the fact that they provided us with very reasonable pricing, which was lower than others in the market, made us feel valued and respected. They are upfront in conducting their business and did not charge us any hidden fees.

Despite the difficulty and complexity of the work due to the elevation of the location where they had to install the EV-Wall charger, his electricians were friendly, professional, and efficient. My husband had joy in making them an espresso and seeing them work with the speed and diligence of bees, ensuring their job was done to a high standard.

Overall, we are delighted with the quality of their output. The LA City Inspector fully sealed and approved their work, which allowed us to have a home EV-TESLA wall charger. Thank you, Alex and your team! Now, we do not have to worry about competing for the TESLA Supercharger Station at night.

Billy W.

Alex & Alex were a genuine pleasure to work with - exceptionally quick and professional, and competitively priced as well. They installed an EV Charger at my home and helped us with every aspect of it. I would recommend them to anyone and definitely plan to use them again.

Wendy B.

Alex and his team are amazing. They installed a new electrical panel along with light fixtures and the quality and professionalism was top-tier. Not only are they great to work with Alex‘s team are critical thinkers. I was having issues with some of my outlets and kept getting shocked. They came in identified the problem and quickly remediated it. Definitely worth every penny and prices are reasonable thank you so much for your service services. Looking forward to working with you in the future.

Michael H.

Start to finish, Alex & Alex was great. They had Saturday hours which made life so much easier for me to get the work scheduled. The crew was profesional, hard working and "no problems, only solutions." At the end of the day, the cost did not exceed the estimate. I would hire them again the next time I need electrical work done.

Nikola B.

I needed an EV charger installed and Alex & Alex were helpful every step of the way. The communication from their whole team was excellent throughout the process. Once I was ready to get the charger installed they were able to come out on the same day and get it done quickly and professionally. Would highly recommend!