Auto Collision Center - Daly City, California

Gracia

Son muy profesionales en su trabajo, este es impecable y seguro, ya que envían el auto al concesionario para confirmar que todo estaba en orden. De esta manera su trabajo también queda certificado y por tanto la calidad mostrada es de excelencia! Gracias Auto Collision Center, y especialmente a Paul por su amabilidad y atención. Se los recomiendo!

They are very professional in their work, this is impeccable and safe, since they send the car to the dealer for confirmation that everything was in order. In this way, his work is also certified, and therefore the quality shown is of excellence! Thank you Auto Collision Center, and especially to Paul for his kindness and care.

V A.

Buen trabajo y buena atencion

Sogelau A.

1st timer! They were efficient in communication and their work. Got my car back with good and clean inside and out. Great service!

Matt M.

Horrible repair on my car. This used to be a Honda certified recommended shop--but no longer is listed. They sourced cheap parts off of amazon and refused to use OEM. Didn't even paint my mirror and left it as black plastic. Also managed to rip off the door seals and break the clips and leave them unattached. Completely incompetent shop. One of the clowns that worked on my car left his screwdriver in the car that looked like it was purchased from a gas station.

I especially like the shop manager "wilson" explaining the parts looked different on each side didn't matter--because you can't see each side at once. awesome!

If you want buffoons working on your car and ruining the value--check these guys out!

Ethel

They did a great job on my car. Friendly, courteous and professional staff. Got the job done on time and did not try to upsell me on anything extra

Dino B.

Jeff, Gustavo and the whole staff were friendly, knowledgeable, respectful and a pleasure to work with. And that was before we started talking about my SUV. I was told to expect about 1 1/2 to 2 weeks for the repair process to be completed. I dropped off my Explorer September 25 and had it back on September 27. The repaired areas looked as though my SUV had never been hit. The paint was matched perfectly. Amazing service!

Nothing but kudos!

Junia C.

Very bad service. They made me pay my deductible and AFTER they told me the work was incomplete. I strongly recommend NOT to use this shop. Terrifying experience, seriously.

Hendson L.

I'm taking a moment to share my recent and deeply disappointing experience with Auto Collision Center in Daly City. For those considering this establishment for vehicle repairs, I strongly recommend going elsewhere.

At the recommendation of my insurance, I brought my vehicle to Auto Collision Center to repair damage to my driver side bumper and front wheel. On my first drive on the freeway after receiving my "fixed" car from the shop, the fender shield tore off the front driver side wheel they had repaired. I reside in San Francisco and use my car sparingly, covering less than 150 miles monthly. I had driven less than 100 miles before this issue came up.

After delving deeper into the issue, it was evident that the primary cause of the damage could be due to missing or improperly fixed bumper retainer clips. This incorrect or negligent assembly led to my tire snagging the trim, causing further damage. I had brought the car back to the shop, thinking this would be a quick repair -- the parts are about $65 for a new fender shield. They didn't apologize or take any responsibility.

Despite clear evidence pointing to errors in their repair work, the shop staunchly denied any wrongdoing, instead, deflecting responsibility and claiming to my insurance that the issues were my fault. Instead of acknowledging potential oversights, they deflected responsibility and made claims to my insurance suggesting the issues were my fault and I was in a "bottoming out" accident.

They took pictures of scrapes to the bumper underneath my car (come on man, I live on a hill in San Francisco) as the reason for the damage, but properly secured trim should secure a fender shield from such minor scrapes. The shop claimed that undershield scuffs led to trim dislodging. However, if the trim was anchored correctly, this would not occur. My car is in perfect condition other than for the one wheel they worked on. The more plausible explanation: improper or missing retainer clips.

Perhaps most disheartening was the shop's refusal to offer any form of apology or rectification. Instead, they embarked on a route of deflecting blame, even when faced with tangible evidence of potential errors in their service. The shop's insistence on deflecting responsibility and their reluctance to acknowledge clear lapses in workmanship has been profoundly troubling.

My dealings with Auto Collision Center left a lot to be desired. Their approach lacks professionalism and integrity. I urge potential customers are urged to exercise caution and carefully consider their options before entrusting their vehicles to this establishment.