Batts' Chimney Services - Birmingham, Alabama

Gail Williams

Tara in the office was attentive and courteous when we called for help with our wood stove chimney installation. The price was very competitive and the turnaround time could not be beat.
Andrew, our installer, was very patient and professional. He answered all of our questions and completed the work as agreed in a timely manner. Great company to work with and I definitely recommend if you are in need of chimney services to give them a try!

Susan Barron

The people were nice but the work took many months longer than it should have. If we hadn't followed up it might never have been completed. It took multiple trips to correct and complete work. We sure hope that all the leaks have been resolved and look forward to finally using our fireplace again.

Dale Sharp

Andrew just left and he's precious.! Did an awesome thorough job and sweet as can be.
More than happy with the work and the price. Can rest easy this winter knowing my flue is clean and safe. Thank you Batt's and Andrew

Nikola Jeschke

I needed a chimney cap to keep animals out of my chimney. I was very happy that Batts Chimney Service included Huntsville in their service area as it was hard to find chimney service. Andrew was the service tech. He was very personable and professional. He insoected the chimney, took some photos, and took measurements for the chimney cap that day. Once the new chimney cap was built, Andrew came back another day to install it. As a bonus, Andrew blew the leaves and debris off of my roof. I was very pleased with Andrew and Batts. Everything went very well.

Wil Artman

The gentleman that came to look over our current wood stove environment and chimney was diligent and professional. We got the advice we needed to purchase the right unit. Very happy.

Scott Smallwood

Absolutely great experience. Batts did a thorough cleaning of both my chimneys. They were on time and friendly.

Brandon

Extremely friendly and caring staff. Had a routine clean/inspection scheduled a few months ago. The chimney didn't actually need the cleaning, and during the inspection I was given a great overview of repairs needed to be made.

Fast forward to the repair I got rescheduled and again, very clean and thorough.

4/5 stars because often times the team is unreachable. Whether it was scheduling an appointment or getting a quote, it often involved a game of phone tag.
The repairmen also showed up about 2 hours late; which didn't totally bother us since we work from home, but it's common business etiquette to communicate tardiness to a client. Factor that into your business standards and your overall 3 star rating will surely improve!

Joseph Montalto

Nice professional cleaning job and nice people. Reasonable pricing. I recommend them for chimney service.
Only problem is he was suppose to order me a new blower and come back to install it . It has been over a month and I haven’t heard a word. I know when I order anything myself in today’s world I get it in about 2 days on average. They are not good on follow-up .