Big Boy Plumber - Bakersfield, California

Josh F. ?.

Do not use these guys. They were sent to my house through my home warranty company. They were at my house 5 minutes. Said they couldn’t fix the problem because they would have to go through the roof and the home warranty wouldn’t cover it. They left. Called me the next day and said “oh wait we actually might be able to fix it through the toilet and not go through the roof”. But my claim had already been closed because they said in their report they would have to access through the roof. So my home warranty wanted another deductible to start a new claim. I called another plumber. And wow. Wouldn’t you believe it. He fixed it through the toilet in an hour. So a service that I should have gotten for free, through my home insurance I had to pay another plumber to do because these guys didn’t want to be thorough and figure out how we can fix the problem and screwed me out of a bunch of money.

Lestat 6.

Repipe my whole house did an amazing job so glad he did. Feels nice to have good water flow coming through. Very reliable, always on time ,very respectful. Does the job well.

Mario G.

Been using Big Boy Plumber for years now. Ricardo, the owner, has always been professional, punctual, fairly priced, and always delivers quality work. Today, he fixed a leaky toilet in about 20 minutes. In the past, he's done flange replacements and full-on toilet installations for us. Don't hesitate to give Big Boy Plumber a call!

Araceli V.

Plumber came out and clean my main drain and it works excellent. He was fast and clean and would definitely recommend to anyone to use.

Yesenia A.

Ricardo fixed my shower doors that another plumber messed up. He did a great job and will definitely be calling him again for my next job.

Zetta M.

I wanted to give a shout out to Big Boy Plumbing. The pilot went out on my hot water heater so I requested service through my home warranty. They sent Ricardo with Big Boy Plumbing, i received a phone call right away and he was at my home within 24hrs. After accessing the situation I was told the part needed to be replaced, that it had been ordered, it would be a few days, also the part would be delivered to me. Due to timing and other obligations Ricardo recruited another plumber to replace the part in his absence, however the plumber never showed or called. Ricardo followed up to ensure the situation had been taken care of. Upon him learning that his replacement was a no show he apologized and assured me he would take care of the situation. Later that same day Ricardo showed up after hours in the dark with a flashlight to replace the part.

I really appreciate Big Boy Plumber's customer service, open communication and follow through. If you're looking for a good plumber give Ricardo a call.

Alan K.

They were scheduled to come out to my house. I had a leaking pipe in my ceiling. I had to wait two days because it was warranty work and the earliest they could do was a Tuesday. Then Tuesday shows up and they cancelled. Family emergency they said. I guess they only have one plumber.

Chéla N. M.

I would rate this company LESS than 1 star if I could. This company is unresponsive & inefficient. They don't answer calls during business hours, schedule appointments and fail to show up, fail to respond to messages left, and have an apparent lack of concern for their customers. Our water heater has been out for more than a week. They came out to assess and ordered a part, but it has been almost a week since it arrived and we're STILL without hot water! They never showed up to install the part after setting an appointment to do just that! This is completely UNPROFESSIONAL and UNACCEPTABLE!