Brinks Services - Carlsbad, CA

Kimberly S.

I was very pleased with Brinks installing the 50 feet of lining in our sewer pipe that was necessary due to root intrusion. Bill was a pleasure to work with, as was Ryan in his accounting department. Tino, who was at my job site from the first camera work to the hydro-jetting to the installation of the re-lining was stellar. Very polite, always on time and answered all of my questions and concerns with patience and kindness. I would highly recommend!

Shawn C.

I bought an older house and decided to get a sewer line video inspection to check the quality of the old cast iron pipes. The inspection confirmed the older pipes and found some slight root intrusion at the clay pipes, but it didn't seem like a deal killer to me.

Cue some work a few weeks later, and upon excavating a small line repair we discovered that the old cast iron lines actually had no bottom to them. Pacific Drain was doing some work down the street so I had them take a look. One day and a couple of used car salesmen moments later and I had a quote for a $25,000 pipe reline.

That night I hit the internet and ended up getting a couple of replies from a few other companies in the morning. One company came over and gave me a new quote for $15K. then I got a call from Bill Brink and he looked at my inspection video and said I could just get the old cast iron lines cleaned, and should reline the clay pipes. The quote was for $5600 and after some confirmations of the work and some assurances for the longer term usage of my pipes, I decided to pull the trigger. The work is 95% complete and the work is top notch.

Greg C.

Had a slab leak. After receiving a quote for complete re-pipe from one local company, I contacted Brinks for information on pipe re-lining. The service technician took the time on the phone to explain why that couldn't be an option. And because he did, I made an appointment to have them come out and also quote a re-pipe. After examining the situation their recommendation was to fix in place, which I went with. Dan and Mike knew what they were doing. The repair was made in one day. Both gentlemen were competent, cordial, and again, took the time to help me understand the repair process.

Victoria F. P.

Brandon was our technician. He was amazing going above and beyond explaining everything that we needed to know about and fixing our main water valve which was leaking. He also answered questions for us about what could help us with future issues that may occur. He also took the extra time explaining to us questions and concerns that we had about other plumbing issues. We enjoyed his professionalism, kindness, respect and patience and his knowledge that he gave us. He's an an outstanding employee and plumber and went above and beyond which is more than other plumbers these days.

Gus C.

We had a major pipe leak underneath our house earlier this year. We actually had water come up through our floor heating vents...total disaster.

We had done two remodels in the house in the past ten years, done by two different contractors. It didn't help that our house is 30 years old. We have had three different "water events" in the past five years, and were on the verge of being cancelled by our insurance company.

One of the things I learned is that plumbers, like insurance companies use cute or funny ads on TV to gain market share, but the are all pretty much the same. We had two different plumbing companies come in to fix the problem. The leaks continued. We have pretty nice house, so the bids to fix the problem

were all over the map. The 3rd plumber was from the remediation company, and in my view the only honest one, told us about epoxy coating. He said it was a far better alternative than repiping our entire house.

Enter Bill Brink and Brinks services.

Bill Brinks came out personally to inspect our home. His bid was prompt and a bit eye opening, but it was thorough and easy to understand, and definitely not scribbled on a pink form. I check a couple of references, and they were impeccable. We had to leave our home for a week, as the amount of pipes and equipment and trucks was pretty overwhelming.. They did a through job of protecting our home, and in the end, we were very happy with the result. His epoxy coating has a lifetime warranty,, and his fixtures have a ten year manufactures warranty.

Bill Brinks is a man of great integrity, with a great staff of plumbers, with really large trucks!

I highly reccomend his company.

Casey B.

Brinks is now our go-to and the only plumbing service we will use moving forward. Karley was very personable and accommodating, she understood my layman description of our issue and was able to dispatch an expert to our home on our schedule. Tino, the responding technician, was THE BEST! He was very knowledgeable and professional. He made sure to clearly explain the issue with our tub spout, what steps would need to be taken, and provided quotes for two timing scenarios. I really appreciated him setting realistic expectations before work began. After having multiple plumbing issues in our home in the past and working with less qualified individuals, it was so nice to have Tino’s calm confidence at work.
We highly recommend Brinks.

Geoff G.

Very easy to book the appointment. Contacted 2 other plumbers and got no response. Everyone I interacted with was very friendly and efficient. The job went fine even though it was more involved them I anticipated. I will definitely use Brinks again.

Lucy C.

10/28/2016
Our gas leak was repaired by Brinks Group, Inc. The best EVER!!! Highly qualified, so professional. They replaced the pipes with in days!! Communicated with us every step of the way. Excellent customer service. Thank you SO much Mr. Brinks