Campbell Collision Center - Benton, Arkansas

El Campbell Collision Center es un taller especializado en chapa y pintura, ubicado en la dirección 1804 AR-5, Benton, AR 72019. Este taller ofrece una gran variedad de servicios, incluyendo reparaciones de chapa y pintura, así como la restauración completa de vehículos.

El taller se enorgullece de ofrecer servicios en el lugar, lo que significa que no es necesario dejar el vehículo en otro lugar para ser reparado. Además, el lugar es accesible para personas en silla de ruedas, con estacionamiento y sanitarios especialmente diseñados para este propósito.

El Campbell Collision Center cuenta con una gran cantidad de experiencia en la reparación y restauración de vehículos, y ofrece una amplia gama de servicios mecánicos. Se recomienda concertar una cita para asegurar la disponibilidad del servicio y minimizar el tiempo de espera.

En cuanto a los métodos de pago, el taller acepta tarjetas de crédito, tarjetas de débito, pagos con dispositivos móviles mediante NFC, y también se aceptan pagos en efectivo. La opinión media de esta empresa, según Google My Business, es de 3.9/5, basada en 188 valoraciones.

Opiniones de Campbell Collision Center

Jasmine Nicole

1/5

If I could give a 0 I really would not so much on the company but I believe when certain people work under a company they are suppose to represent that company to the fullest and respect the hard work that the company owner has put in to keep their customers happy. My first experience was with Chris when I came to get my 2018 Mercedes Benz fix. He was sympathetic, understanding , caring and took his job duties and responsibilities seriously. This second experience was the worst and when I say I’ll never do business with them again. I mean just that. When I heard Chris wasn’t there I was a little sad because you really don’t find people that treat you as if they are going through the same thing or treat you like family and with Chris he did above and beyond. Do not I repeat DO NOT TAKE YOUR VEHICLE TO STEPHANIE! She has the nastiest attitude, she has a horrible personality and spirit. After the car wreck I experienced a miscarriage and I was just dealing with a lot and she made the process even harder to deal with because of her ways and how she went about it. When I called to talk to the manager to just let him know of the experience I have had dealing with her and how I didn’t feel safe with my vehicle left under her supervision. If you can’t treat people nice and talk to them with respect and kindness what makes you think they want to leave a vehicle they worked hard to get to be treated like this. She claimed I had an attitude with her and everyone else when I didn’t come into contact with anyone else but her . Everyone was nice and polite but her. When State Farm has to call me to let me know that I need to return my rental because my car has been ready since the 13th of November. I was not notified the 13th or the 14th of my car being ready and when I called to see what was going on the conversation went left because I told her I would love to speak to the manager because I want to have the recording pulled or something to show someone called me on the 13th to let me know my vehicle is ready she lied and said she called me and when I told her I did not want to talk to her about it I rather speak with a manager and she stated that the manager was not in and she is not required to transfer calls and for me to come pick my car up and hung up. I called back to let her know that she is escalating the situation worse than what it has to be and if she lets me get a word out maybe she can hear what I’m saying instead of screaming at me. She yelled to come get my car and if I wanted to talk to a manger I could not because after getting my car I’m not allowed to call or come up there because I have been a difficult person and I just couldn’t believe how she was acting , she was now playing victim because i told her I hope all calls are recorded because you will be fired if they hear how you talk to your customers. I was literally in disbelief of how I was being treated. Now , after getting my car back my Benz symbol is missing in the front , literally the whole plate is gone . I just don’t feel like my car is running like it use too, looks like someone cut a piece of my cap off that goes to my gas tank. It’s just things that weren’t messed up before taking my car up there to get repaired that are now . I have just never dealt with this much stuff before. If someone can get me in touch with any manager or CORPORATE please reply. This can’t go unsaid or not acknowledged of what has happened. Again, do not trust Stephanie I promise I have heard similar encounters and experiences of how she is and this isn’t the first or it won’t be the last if she continues her employment here. On two photos I post you’ll see the plate that’s below my Benz sign and you’ll see the next picture of that plate missing. In the other two photos you will see the wire that looks like it’s been cut. Seriously? Customer service just doesn’t exist anymore. If I have to take her to court I definitely will after telling people my experience and what happened their jaws drop and I’m just like how you think I feel. I just hope this helps someone!

Jennifer Seals

1/5

I took my truck here to be repaired and it was an awful experience. It took over a week longer to be completed than I was told, and instead of giving me accurate information they ignored my calls until I called the front office and made them track down the information or person for me and was lied to that it was 'almost done' each time I managed to get someone on the phone. When we got it back the hail damage was gone, but found several other pieces of the truck missing (hood and window guard) as well as additional chips, scratches, and damage. This was after I was assured that the general manager himself reviewed the work and had it sent back several times to touch up more 'spots' he wasn't happy with. Terrible customer service and terrible repair work. The paint job also looked very bad in some areas.

Adam Baker

5/5

Took our daughters car after an accident. Forms start to finish the customer service was awesome. Great work, great service. Car looks amazing!

Tracey “Trae”

5/5

I had to sign off on my totaled car didn’t have any work done but the customer service was great

delaney eckert

1/5

I would never EVER recommend this place to anyone that I care about. We worked with Stephanie and she was nothing but rude. My boyfriends car was stolen and was brought here to detail and fix some repairs. They returned the car and absolutely NOTHING had been cleaned from the inside. It was returned with the stolen tags, and everything else that the people had in the car when they stole it. They also informed the car was detailed. There was trash, ash from cigarillos, and the tobacco from the cigarillo still in the car. It took them at least 2 months for the repair. They did nothing but make this tough situation so much worse. The reply below this just shows the attitude and how "professional" they are.

michelle reynolds

5/5

During this year's snow/ice my car was damaged, and I decided to try Cambell Collison. It was nowhere close to my home, but I was told by someone I knew they were good. This was not what I would have called good. My experience was amazing!! It was seamless. Every step. I spoke with Angel at first who made easy arrangements on how to get my car and keys to them. The rest of my work was handled by Hannah. They kept me up to date by text and they finished my car over a week early. They worked well with my insurance adjuster also saving me much time and stress. I highly recommend them, and should I ever need these services again I will be returning to this location.

Brandy Engle

5/5

James Buck and his team took amazing care of me when my new car was rear ended!
Even set up to Tint my windows while it was in the shop for me! Fantastic job and they were always kind and friendly when I came in.

Aaron Richardson

5/5

Highly recommend Campbell Collision! James Buck and his team did an amazing job on my mustang! I wish I could leave 10 stars! You will NOT be disappointed!