Charlie's Sewer & Drain Rooter Company - Valencia, California

Gary T. F.

The team at Charlie's are A#1. Had to replace my sewer line, the folks came in and took care of us in one day. It was a very cool process the way they did it. A pleasure to work with. I highly recommend Charlies Sewer & Drain for all your plumbing needs.

Tom H.

We recently had both our kitchen drain and main line sewer back up. On two separate occasions we received friendly customer service, prompt responses, and exceptional service. They explained what the issues were, quoted a fantastic price, and performed the service. Best of all, they were meticulous and left the work area cleaner than when they arrived. Fully recommended.

Carl

I have had an ongoing problem with my plumbing, and had decided to wait until after the New Year, but it became progressively worse. A call was made to Charlie plumbing service. Caesar Martinez came out, did an assessment, gave options, pricing, etc. Less than 36 hours later, the job is completed. His crew, and himself were thorough, professional, exact, courteous, clean,and honest. I found them on yelp. Had never heard of them, but they are 💯 Top Notch. You will not be disappointed, but feel good about paying money for Superb service.

Dawn K.

Highly recommend! Charlie and his Team were quick to respond to our call for an onsite evaluation of our backyard drainage system. The drains were clogged causing flooding. Upon arrival, Charlie and his team were punctual, professional and courteous. They performed the hydro-jetting first in an attempt to unclog the outdoor area drains. Unable to clear the blockage, a camera inspection was then performed. They walked us thru the process step by step. An existing pipe was identified as broken with roots pushing thru the damaged section. Charlie provided us with options for the repair. Excavation of approx. 6 feet deep occurred with descaling and root removal. The service was performed over the course of a few days. The concrete patch that restored the surface matched our existing design. At the end of the project, hydro -jetting for further assessment occurred and the issue was repaired. After the project was completed , rain fell the next 24 hours and Charlie called us on a Sunday to follow up with us. The quality of their work was exceptional . They are the best!

Drew S.

We used Charlie's Sewer & Drain to repair a sewer line in our backyard and had a fantastic experience.

Luis was responsive and helpful throughout the process, educating us on what work needed to be done and why. The day of the work, his team was incredibly professional, and the quality of the work was top-notch.

I wouldn't hesitate to use them again.

Robyn P.

called and got an appointment the next very morning. andrew and max were amazing!! they came to replace our disposal, snake a drain, and descale our hot water heater. both were super respectful, cleaned up everything so well and even helped us with a loose doorbell - above and beyond to say the least!! they are our forever plumbers ☺️

Daryl R.

Tldr: I trust them and they did a good job

Our sewer and drain situation left us with a bad odor and frequently clogged sewers.

We know that our home is more than 50 years old, and has had some additions to the house that were more budget friendly than robust.

If you are like us, you are probably scared about the high cost and uncertainty involved in addressing the issues.

Trying to be business-like and logical we asked 4 highly rated plumbers to bid on and explain how to resolve our problems.

We already knew it would be expensive, so we were more afraid of making a bad decision and ending up with the problem not fixed. Minus all the money.

Charlie's sewer and drain did the second best investigation of the problem. But unlike the others they gave us the option to include further investigation as a deduction to the cost of the fix.

I was a little skeptical because they had some schedule misses. When I brought this up with Charlie he acknowledged the fact and I trusted his honest response.

They have done an excellent job on a complicated project and I would recommend them to friends and family.

Tom O.

Charlie’s Sewer & Drain were a pleasure to work with. Andrew was very good at explaining the drainage problems and necessary solutions. They quickly scheduled the inspection with the City and completed the job promptly within 10 days. Such great service at a fair price. I would highly recommend them to resolve any plumbing problems.