East Bay Electric, Inc. - Alamo, California

Will R

Now used twice. On-time, professional, very knowledgeable, good use of time, and friendly. Communications first rate. Definitely five stars.

Harrison Baker

If you reach Jennifer from their direct phone line, she offers the highest tier of professionalism and service from first inquiry to finished project.

I have utilized East Bay Electric for the home I rent personally when power has gone out and for the company I work for to maintain different lighting fixtures, etc. Each time the electricians arrive, namely both Rafael and Abel - they are articulate, efficient, and kind.

I am rarely ever one to leave a review, but this team is full top tier people that deserve to be recognized. Thank you East Bay Electric!

Anne G

East Bay Electric has helped me twice in the past year. The first time was a small job and second time it was a larger and more complex job. The service was excellent quality - I received an estimate upfront, there were no surprises with billing and the service was provided on-time by a courteous technician. I will definitely reach out again for my next electrical project.

John Foster

Office staff was informative and the owner was responsive if there is a question. The techs that arrived worked professionally and quickly, doing the job better than I had imagined. It was somewhat scary booking an appt with only a ballpark estimate, but the work was done quickly but correctly and I was a happy customer.

Mark Simitz

Roger was a good friend of mine in the past. That all changed when I received a bill over 2 years ago for work I never authorized and was not described. We had some personal issues in the past but I never expected this. I spoke with their office manager for a description of the invoice with no result. In fact the only reply I received was pay or go to collection. Over the last 2 years many collection companies have contacted me regarding the collection. All East Bay Electric gave them was a bill with no description of what it was for.
After informing them of the situation they sent it back to East Bay Electric. The latest collection company, Dynamic Legal Recovery, had Luis Fernandez call me. After I spoke with Luis he said they had no intention of taking me to court over a small amount of $1597.85. He did say this will go on my credit report. I asked his company not to contact me again on which he agreed. He advised me to put this in writing and send it to him so he will not waste his time. Ask yourself why is Roger wasting his time on a false bill he will never collect or win in court? There is no money in it for him.
I am a Senior Citizen and my wife has cancer. I am sure anyone who reads this review can find a much better company with less drama.

Bradley Omick

Delays and pretty hefty charges ($300/hr.) left me with a bad taste in my mouth. $9,100 to bring 220 around my home to a jacuzzi seems exorbitant. And we dug the 95% of the trench! The work itself was great.

Doug DeLoy

It's great to see that good old-fashioned customer service still exists. Prompt communication and service were excellent!

Molly Pfau Clopp

Thanks to East Bay Electic. Rafael was excellent and kind, and figured out why my GFI kept tripping. I appreciate the help!