Gotelli Plumbing, Inc. - Brisbane, California

anita T.

After having used Gotelli Plumbing for many years for all of our plumbing requirements, when the hot water heater which they installed several years ago began to leak, they refused to return my calls or respond to messages requesting that they come to look at the unit and determine what the problem is. My water bill increased by 50%, the water department suggested there must be a leak, and they refuse to even look for it. So I would definitely not recommend Gotelli to anyone.

Bryn S.

Guys arrived on time, wore protective booties to keep floor clean, and quickly fixed my leaking trap pipe cleaning up thoroughly before leaving. They gave me great advice on another drippy bathroom faucet as the cost to fix might not be worth the money; parts would have to be ordered anyway.

Chris O.

Bernardo and Felipe just came out to fix a problem with a sink and a problem with the dishwasher. As always, they excelled. While they were here, they also fixed faucet knobs in three different bathrooms that had slowly come loose due to not being installed correctly. They identified the cause immediately, which involved going underneath the sinks, and had them all fixed in less than ten minutes. They also unclogged a sink, quickly, which is something we forgot to mention when we called.

I've met a lot of smart people, like we all have. These guys can run with any of them. They're not just packing wrenches in their tool belts; they have multiple intelligences in there as well, visual/spacial, logical, kinesthetic, interpersonal, intrapersonal,...and they are humble, with great senses of humor.

Bernardo also pointed out that the screws on our outdoor kitchen granite counter were going to leave rust spots, which they had started to already. That's the kind of professionals they are. They come to help, not just to put their heads down, do the job and leave. Just an all around smart guy that you would do well to have in your life. I know that anytime we have a plumbing need, prompt, professional, affordable, and enjoyable plumbing service is just a phone call away.

We've been hiring trade workers for over a quarter of a century and these guys are at the top.

Bernardo for President! Seriously.

Chris B.

I have had an issue at one of my properties for months. I called upon Leo Gotelli, as a plumbing consultant to determine the cause of the issue with the pipes in the wall. After numerous follow up calls, and emails, the issue still remains and the expert has yet to visit the property himself. If you are in a pinch and in need of an expert, I suggest calling upon someone else.

Kim J. S.

This company is GREAT! I cannot say enough good things about them. Twice I’ve called them during plumbing emergencies and they’ve been super responsive with great prices. Once I had a flood from my hot water heater, they showed up and replaced it that day. This last time I had an awful smell that we thought might be a plumbing problem. Called them at 4pm, they showed up the next morning, determined the issue, and fixed it! That’s what I call VALUE and totally trustworthy.

Kristine S.

VERY SHADY COMPANY

These guys showed up to our home unbooked. They called my husband saying they were at our home (nothing scheduled - owner was supposed to call my husband to schedule something and instead just had his workers show up without ever letting us know).

Their job was very shoddy. Loose ends not tied up and they ACTUALLY HAD THE NERVE TO USE MY HUSBAND’S MATERIAL!! something they should have had with them.

My husband had called the company when the guys showed up at the house. The owner answered and was very rude and arrogant. He threatened to pull the guys off the job and basically made it seem like he was too good of a “tradesman” to be listening to my husband concerns.

When they left our home they even signed a bare beam that we had a friend sign for other reasons. Completely ruined our memories.

No offer of providing a contract, no estimate of work provided prior, just forced into work and told we’d receive an invoice.

Owner had the nerve to say that he told my husband how much the job would be- without even looking at our place or asking questions.

Rude and unprofessional. Will be complaining to the licensing board and better business bureau.

maree T.

They have been to my house numerous times in the past 10 plus yrs. and their prices were by the hour. On this occasion they had a simple snake job and were here no more than 30 minutes. They now charge $89.00 to evaluate the problem even though you know what the problem is. The total bill for the just to snake was $494.90. Almost $500.00 for 30 minutes. This is outrageous. I left a message for them with my concerns right after the job and no one called me back. There worker said they were complying with a new State Law. I never found such a law. Being a senior this cost was something that I could not afford. I felt very trapped. If you have these issues with this company I would report it. I would check other places before you hire them.

Curious C.

If you want the job done right the first time, at a fair price, call Gotelli Plumbing!! His crew is the best!!!
Pete B