Greer's Banner Air - Bakersfield, California

Juan Paniagua

👍👍👍👍

Nancy Morales

Called on Friday for service on our A/C, they were able to schedule us on Tuesday which is extremely quick given it is July and temps have been up to 115. Joseph was our service technician and he was extremely polite and thorough he went over our A/C cleaned and tightened up a couple things checked out thermostat and was going to check our air filter, it we change ours every 90 days so it was not necessary since we had just changed it July 1. This company offered us a great deal on spring and winter service. We will definitely be using them for all our A/C needs. Thank you Joseph and Greer Banner Air for making us feel comfortable with our units performance and for offering us an amazing service agreement.

Karen Z

We received a voucher for a Clean Air grant from the San Joaquin Valley Air Pollution Control District (SJVAPCD). With the voucher package came a list of 6 Bakersfield area retailers and I consulted with 4 of them. Once I met with Erica at Greer's Banner Air, I was done searching! I asked a lot of questions, brought pictures of our fireplace, and measurements. She listened to my concerns, what we like about our fireplace, and answered all of my questions.

When Greer's Banner Air came to our house, they saw the old, ragged, fireplace screen that came with our house. It fit the fireplace perfectly but we were moving to a gas insert. They suggested using the old fireplace screen to build out the front of the fireplace. The final product looks AMAZING!!! We LOVE our gas insert! It is a piece of art! I was so happy with my overall experience with Greer's Banner Air, we called them for our fall HVAC service.

The Air Pollution Control District was also very easy to work with. We were approved for the Clean Air grant in December 2020 and our initial deadline was 8/2/2020. Shopping for a gas insert was a low priority during the pandemic so I called SJVAPCD in early July to ask for an extension. Our grant was extended to 2/1/2021. We were making great progress with the purchase of the gas insert but there was a slow-down in the supply chain (out of the control of Greer's Banner Air). I contacted SJVAPCD again and explained that my insert was ordered and the deposit had been paid. Again, they approved an extension to 5/31/2021. Once our gas insert was installed, we filed the grant paperwork a few days later, and we received the grant refund about 4 weeks. Throughout the entire process, Erica at Greer's Banner Air was easy to communicate with and kept me up to date.

Kandice Webb

Waited all day for a call back on a time for them to come out after them saying they could come out today. They called late afternoon to tell us that they would not be able to be out today, and if we wanted them out over the weekend, there would be an overtime charge. Had they been honest in the first place that they would not make it out, I would have had the opportunity to try and get someone else out, now I’m either paying overtime or waiting over the weekend with no AC, in a heat wave for them or another company.

Matthew Futter

Our A/C went out on the same morning that a pipe sprang a leak at home. With most contractors putting us off for hours or even days when we called for "emergency" service, Greer's rearranged their day a bit to work us in promptly. Jessica was empathetic and responsive over the phone, and Michael did fast, crackerjack work fixing our A/C unit and clearing a clog in its drain pipe (even without water, which we had to turn off to control the heavy leak). Michael went above and beyond with his communications and creative solutions, and his ingenuity kept us cool for a few more hours, until the plumbers could replace our broken pipes and get the water back on. This is our A/C service company from now on; they earned a new loyal customer that day!

Shannon Smith

I continue to have a fantastic experience using Greer’s Banner Air! We’ve had their maintenance contract for a number of years, and it works great for us. I love that they send a postcard and/or call to make sure that our annual spring and fall services get scheduled. It’s not hard to make an appointment when we need one, and they send text updates so I know when the technician is on their way - and they only give a two hour time window for when they’ll come, not three or four hours, tying up your whole day! Every technician I’ve met has been professional, knowledgeable, and friendly. Highly recommend.

J & S Privett

Very professional and great service all around! A friend recommended Banner Air when we wanted maintenance for our home air conditioning unit. We are very happy with the maintenance service, the tech who came to our home and the customer service we received! 5 stars for sure!!!! We will definitely call Greer's Banner Air again!!

seanelco

Technician quotes you different than office. Each office person gives different pricing for the same service.
They gave me 2hrs window but at the end of 2 hrs window, I was getting new time line every 15 min by automated system even after office was closed, there is no live and helpful in-person communication on the day of service. Basically it took 4 hours. So, the service didn’t get completed and I had to call and reschedule again. When I called back the person who called herself the owner said, she is not comfortable to work with me and called me rude. Btw, I speak with accent, it seems it was matter to her.
Even though I gave $$$ for the first appointments ( multiple location) , I won’t give any business to them for the rest of my properties.