Helms Automotive and Key LLC - Andalusia, Alabama

Helms Automotive and Key LLC es una empresa especializada en servicios de cerrajería, ubicada en Andalusia, Alabama. Su dirección exacta es 1808 E 3 Notch St, Andalusia, AL 36421. Si deseas contactarlos, puedes marcar el siguiente número de teléfono: 45821485.

Este negocio se destaca por su compromiso con la calidad y la satisfacción del cliente. Ofrecen una variedad de servicios de cerrajería, incluyendo la apertura de puertas, la instalación y reparación de cerraduras, y la duplicación de llaves. Además, Helms Automotive and Key LLC cuenta con características que la hacen accesible para todos, como una entrada accesible para personas en silla de ruedas y estacionamiento en el lugar.

La opinión media de Helms Automotive and Key LLC es de 4.2/5, según 74 valoraciones en Google My Business. Esta alta calificación es un reflejo del excelente servicio que brindan y la satisfacción de sus clientes.

Si estás buscando una empresa de cerrajería confiable y de calidad en Andalusia, Alabama, Helms Automotive and Key LLC es una excelente opción. Ofrecen servicios de cerrajería de alta calidad, tienen una excelente ubicación y características que la hacen accesible para todos. Además, cuentan con una alta calificación en opiniones de clientes satisfechos.

Te recomendamos visitar su página web para obtener más información sobre sus servicios y cómo pueden ayudarte con tus necesidades de cerrajería. No dudes en contactarlos para obtener una atención rápida y profesional.

Opiniones de Helms Automotive and Key LLC

Wendy Fountain

5/5

I needed an emergency tune up and a quick one since I had appointments the day I went in. I called 2 other auto shops before calling Helms and they were they only one who said they could get it done that morning and in a timely fashion. Excellent work and I will be back!

Tracey Bush

5/5

Helms ordered us a new key fob after we had one stolen, they cut the new spare emergency key and reprogrammed both fobs so now the old stolen fob will not work. Fast friendly service.

Clint

5/5

DJ treats you right. He only repairs what is needed. No extra up charges or recommendations for repairs that aren't necessary.

Hannah White

5/5

Definitely recommend! Fast friendly service! Locked myself out of my house with no phone, no car keys, an spare house keys locked inside my car. An to top it off my stove was on inside my house. Had to use my neighbors phone to call Helms. They got to my house so fast, got into my car quickly. He was so friendly an kind didn't even charge me. Incredible service! I didn't even get the guys name that came to my house to help but he was great an would definitely recommend! Thank you so much again!

Monica Bourgeois

5/5

Was busy. But took the time to help everyone. I have dealt with Helms after hours to aid people that have locked keys in their cars and he is just always helpful polite and professional.

Traci Bell

1/5

This was an awful experience for us. Helms Automotive kept our truck for three weeks waiting on Car Shield to complete the claim. His receptionists were very slow to return our calls or texts, and sometimes I was never contacted back about my requests. She said she would call Car Shield if she had time. She said she was busy. I waited for what seemed like forever in the office to talk to the lady at the desk while she laughed and talked with someone else. I was charged 194.00 for them to run a diagnostic. This is double what I paid at the dealership with my other vehicle. We had a horrible experience. I called multiple times, and the ladies in the office acted like they could care less that we were stressed. We finally paid the diagnostic fee and picked up my truck without it being fixed. I also called and left a message and also texted a message and asked if they could fix some shocks and get the tire out of 4 wheel drive. They never responded to this, so I did not get this fixed. I asked them to service it and change the oil. I don’t know if it was serviced or not. We did not get an invoice or receipt for the work done. In addition, there was no sticker in the car showing that the oil was changed. I never talked to David Helms, but the people in the office were not professional, and I am so glad to finally have my truck back. We will not be going back to have any work done. The bottom line is that I was not treated as a customer. They knew I was upset, and they acted like they didn’t care and didn’t need my business. I still don’t know why they charged us 194.00, but I can’t bring myself to call or deal with them anymore. I was not given a receipt for the charges. I still do not know what we paid for, but I was told that I wouldn’t get my key back to my truck until I paid the 194.00. I am glad to have this behind me. It was a really bad experience that I hope will not happen to anyone else.

Brad Smith

5/5

Top notch service with a quick response. I was in town for a couple of days and on my last day there, locked my keys in the car while visiting some friends. After trying unsuccessfully to unlock the car myself, I searched for some help online and found this guy. 20 minutes later he had my door open and I couldn't have been anymore impressed. I highly recommend Helms Automotive and Key to anyone looking for outstanding service provided with true professionalism.

Ronnie Westmoreland

1/5

My experience there wasn’t good at all. At first I thought I was dealing with an honest guy willing to help. I needed a key to crank my car since I broke my original. And the first time or two i dealt with him, he seemed willing to go the extra mile to make sure I got the service I paid for. However, after two times of him trying to program the key, he pretty much avoided me and put me off for two weeks. Rather than be honest for whatever reason. This is the reason I rate it one star and that’s being generous. It’s completely unacceptable for any business owner to make up excuses to not deal with a customer. To make it worse, the issue wasn’t resolved and I wound up going elsewhere. Wish I had done it in the first place cause they had me up and running in a day. At least they didn’t make up excuses to avoid me or outright have one of their employees lie to me in order to cover for the owner. So I spent 3 weeks at Helms trying to get the service it took me one day to receive. I don’t know where they learned customer service at, but where I come from, you don’t lie or avoid a customer no matter what the reason is. Money and time that we’re wasted that my car could’ve been running. Oh well, lesson learned. My advice is don’t deal with any place that won’t shoot straight with you. Or hang up on you to dodge you. Not very professional at all in my opinion.