NRG UPGRADE - Los Angeles, California

Debby L.

I requested a quote on Yelp. Levi showed up on time with a briefcase, and wearing a mask. He climbed up on a ladder and checked out both the roof and attic. The consultation went thoroughly. He explained the materials, working process, and answered any question we had. The quote was reasonable.

My city had a delay in processing permit due to COVID-19. Levi and Myra are patient and kept us posted. Once we got the permit, NRG upgrade started the project immediately. All crews work in a timely manner as they promised. We noticed one rafter didn't touch the fascia board. Levi worked his best to remedy it. We had all rotted wood, facia boards, and a rafter replaced with no extra charge.

Although there are some minor issues about cleaning and damaged items, overall we are very pleased with the new roof. Levi is professional, reliable, and up front. I would definitely recommend working with him.

andrea G.

I started looking into solar energy after my father-in-law had a system installed in his house. Although they had another company do the install I was a little picky and sought out someone else for my needs. After an exhausting research on the internet and reading the numerous reviews on Yelp and other websites, I narrowed it down to three companies and scheduled appointments. After receiving quotes I decided to go with Nrg upgrade. I received a lower quote from another company which Nrg upgrade easily matched. Daniel was my consultant and I found him to be very professional at the same time knowledgeable about the product he was presenting. Absolutely no pressure during our meeting and when it was all said and done he shaked my hand and assured me I picked the right company. Before leaving he purchased several raffle tickets from my 12-year daughter who was selling them for her soccer team. Daniel you are a class act ! The crew that came out on the day of installation was equally professional as Daniel and extremely polite when asking them if they could re-route some conduit so it would be out of view. I hate the sight of cables, etc and anything they could do to minimise it would be great in which they did. Overall the process was painless and I wouldn't hesitate for a minute to recommend this company.  In closing I want to thank the entire staff at Nrg upgrade with their customer service and being prompt with returning phone calls, text messages and emails. You made this experience pleasurable and without incident.

Many thanks !!!

GEORGIA W.

We contacted NRG UPGRADE to install solar panels on our roof. They were knowledgeable, thorough, and highly competent. They assisted us in our applications for both a grant and loan to make the project affordable. Asaf and Daniel were very helpful as the project moved to completion. Our new solar system is now on and generating solar power to improve our environment and save on our electric bills. We highly recommend them to anyone thinking of going solar energy system in the Los Angeles area.

Celine U.

I am very much impressed with this company. I am so glad I went with them and there is many reasons why I did. After researching several solar companies, NRG Upgrade was superior in many ways: the materials used, guarantee, and the fact that everything is done in-house (sales, design, engineering, and installation). They were constantly in contact with me throughout the whole process which made me feel comfortable and more confident in the company. There is nothing better than customer service like this. Communicative and professional. They did an outstanding job installing solar panels on my roof. I would definitely recommend this company with full confidence to my family, friends, and whomever is reading this review!

Y K.

Terrible experience-if I could give 0 star- I would! They were very persistent during sales process- however, once the issues arose- they are not as " enthusiastic" in assisting us or providing an adequate customer service. We paid in full for solar panel installation, after which time their installers caused major damage to our roof- we discovered it as soon as it started raining unfortunately. We informed them that we were experiencing major leaks - they sent some roof repair people who ended up not fixing it properly and the leaks continued. Our multiple requests to see their licenses failed - as NRG Upgrade and Lizi- would ignore our requests. Our newly remodeled home - now has damage to the ceiling and leaks have expanded to the nearby bathroom. What's worse- is our electric bill is now over 1K - since the solar panels were turned on-- I totally feel that we haver been scammed !

Shantel D.

Recently I’ve been getting serious about having solar installation done in my home. I had a few different companies come out and give me an estimate. The price range on the work was more or less the same and it came down to which company I thought would do the most professional job. I’m happy to report NRG Upgrades lived up to their great reputation. If you are looking for solar panel installation definitely go with them!

Sarina

If you want work with a company who are experts and are honest, look no further you have come to the right place. Our experience with NRG was not a customer and salesman relationship, it was more like a friendly communication and everything was easily done. We recently installed solar panels on our house roof and we are very satisfied with their work that has been done. Of course I was shopping around with other solar companies, but NRG had the most affordable pricing plan and quality solar panels that I could get. Not to mention they were extremely detailed and informative. We highly recommend this company to whoever is planning to get solar panels. They were a great team! Very happy!

Tommy S.

I was referred by my neighbor to call this company for the solar work I needed in my home. I cannot thank my neighbor for the recommendation and Nrg Upgrade for their great work and effort in the services they have provided in my home. They did an excellent job putting up the panels safely and professionally. It is definitely worth every penny, because you save some money in the end. They were very clean, on time, and organized. They gave me a very detailed estimate on the work that they would be providing before I approved of the work. Thank you to the NRG Upgrade Solar Team, you guys truly rock!