Pioneer Auto - Sergeant Bluff, Iowa

Bill S.

Great service. Honest and kind throughout the process of repairing my Mercedes Sprinter. Coming in from out of town, usually you have to have your guard up and worry about getting ripped off, but Pioneer Auto was nothing but honest and did the best at keeping me updated. When completed, the repairs were done at a reasonable price. Highly recommended and would work with them again. Thank you.

Chris

We needed an oil change and fuel filter. We were quoted around $250 from Pioneer. The quote from the dealer was $350. So we went with Pioneer. They text us the vehicle was done. When we arrived to pick up vehicle the total was $433.89. They did not contact us to let us know of the much higher price or get approval before they did the work. When asked about the higher price they said that the vehicle takes 12 quarts of oil. I replied you knew how many quarts it needed because we talked about it over the phone and he said oh yeah I remember that conversation. Also the receipt says the original estimate was $498.73. That is not true. We were told around $250 and heard nothing else from them until the vehicle was ready. We have done business with them in the past. However this is disheartening and we will not be back.

Stephen D.

Friendly, fast, cheap, and convenient. Great place all the way around

revsi

Do NOT recommend. Waited two weeks to get in to get a water pump repaired but I heard good things so I waiting was fine. Was quoted 400 dollars for the service only to be charged almost DOUBLE that! 777 dollars later because they said “my motor is harder to work on and I didn’t know what motor you had” even though they knew up front what kind of car I had! Did I mention this was 2 weeks before Christmas? CROOKS. Will NEVER use them again or recommend them. Not to mention they are )$&@ing rude in general.

Trust me, tow it someplace else. Local “convenience” will cost you!

Aisa B.

Fast and affordable. Even fixed my bumper that was falling off for no charge. They called before every repair and gave me accurate estimates.I was told my car was totaled by the dealership and needed $1600 to make it drivable. Pioneer did these repairs for $950. They are also with AAA, so I got 10% off labor. I won’t take my car anywhere else anymore.

Joseph H.

We have been taking our autos to Pioneer Auto for over 20 years now for all types of maintenance and repairs and tires. Outstanding service and great value is an understatement. Rick is the best. Straightforward, honest and dependable. He cares about his customers and it shows.

Lora G.

I went in there today to have something simple done to my rental car. The friendliness of the gentleman who took care of me was amazing. I would highly recommend this place for your car service needs. Totally professional, and I felt like it was a"old fashion" service style, which one doesn't get anymore. Thank you.

S M.

While driving home to Washington State from Minnesota our vehicles water pump failed. The guys at Pioneer had us back on the road in a few hours. Chris the service manager was awesome. Thanks again!