Quail Construction - Spencer, Iowa

Jessica L.

My fiance and I called Quail construction to get estimate on shower remodel. Had date and time scheduled for someone to come out. Fiance even called on the day of to confirm someone was coming out and the gal who answered phone did confirm someone would be at our house. After waiting for hours, no one ever showed up or even called. He called the next day to see what happened. The gal asked how the estimate went and when told no one showed up, she said the owner himself was supposed to have come out then asked if possible to reschedule. When we explained it's difficult to take time off work and tried setting up different time, all of a sudden she now says that she thought it wasn't a "good fit" for them to come out or do the job. If this is how they treat new potential customers guess we will be taking our business elsewhere.

Bryan M.

I felt so valued in general by having the owner show up for not only the initial estimate on project but he oversaw everything through as well. It is so refreshing to see a company that values its staff and that reflects in the work that is done. The workers always show up with what is needed and have orders placed and picked up in a timely manner. The owner treats his customers as well as staff like family by seeing things through to ensure a smooth project from start to finish in a friendly caring manner. I will always send people there!

Michelle J.

We will be moving to the lakes area from Eastern Iowa this spring and are looking for somebody to build a 40 x 60 accessory building. I was given the name of a person to contact by a contractor in SW Iowa. I left a message on a Friday for that individual, did not hear anything back so I called on the following Tuesday and spoke to that individual. I told him what we were looking for and emailed him too. He said give him a week or two and he would come up with a rough estimate. I emailed him at the end of two weeks asking if he had a chance to come up with something and now after two weeks I still have not received a response. I know people are busy but hearing nothing back does not sit well with brand new people moving into the area.

Amy K.

Drove 3.25 hours to meet with the owner for a quote that was seven weeks ago. he said the quote would take two weeks. I have called several times only the first call did I get anyone to answer and she told me two weeks was not realistic and he would get back to me as soon as possible called two more times left messages and got no response . Horrible service

I S.

My personal opinion/experience...I wouldn't again hire them to build a dog house. Slower than molasses in January. Very little oversight on the subcontracted trades. Their "record" keeping skills reflect other skills...

Chris W.

Wow, top notch service with this fully capable company. They can do anything you need done, all with amazing customer service and communication. Would use them again in a heartbeat!

Rodney R.

Marye S.