Rock Solid Plumbing & Heating - Wasilla, Alaska

Sheri Skitt

Michael, the tech, was awesome. Answered all of my questions regarding our furnace. Very friendly and knowledgeable. I had no clue about furnace maintenance so I was shocked to find out I should have been changing them every 3 months! Thanks for the kindness and educating me on proper maintenance to keep the beast running. Will definitely use them again and will be referring my friends ?

Peter Gun

My experience with Rock Solid Plumbing & Heating was fantastic. From the initial phone contact with their customer service representative, she was polite, friendly, courteous, and very helpful.

The Technician called ahead to let me know they were on their way to inspect my home heating system. They arrived 15 minutes later. They were polite, very friendly, and very informative.

They answered all my questions and were very professional. It was approximately Four hours of evaluating and replacing parts. They also found a gas leak that had been leaking for years. They quickly fixed that and continued by giving me a summary of the parts and cost.

I accepted the agreement, and they went to work and were careful to avoid creating a mess.

I took pictures of them while they were working and doing a great job. Here is a summary diagnostics and repairing the gas leak and replacing generic HY- vent 1/8 in float valve, expansion tank, complete zone valve press and sweat, a basic Honewell valve powerhead. My heat is working properly now.

I was happy with the job and the people.

Thanks again.
Respectfully,

Michael Lejarzar

Julia Craft

Rock Solid is rock solid! They came out to do a cleaning and inspection on a Friday, and realized our heater needed immediate replacement. Not only did they call and walk through the quote with me, but their price was beyond reasonable. If that wasn’t enough, when the installers came they allowed my child to sit with them, ask questions, and chat for hours while they worked. They patiently answered questions and left my child more educated and happy. Getting a new heater is never fun, but they made it easy. Will only use them in the future.

Sheree Legro

My water heater gave out on a Saturday and I contacted several plumbing services in my area and was given the same runaround about Being booked out till December, I’m not sure what part of a water heater going out is not an emergency but according to the plumbing services here in Anchorage, it’s not until. My son-in-law suggested I contact Rock Solid. I contacted Rock Solid spoke to Alicia. She is so nice and was able to have Michael the plumber Come out and give me a quote that same day.. The quote was reasonably priced and I was able to get my water heater put in the very next day. I will contact Rock Solid whenever I have plumbing issues because they are reasonably priced very friendly and they do an excellent job.

Anna Lee

The whole crew was amazing. From scheduling, talking to me when I dropped off the check at the office, to the 3 different plumbers that came at two different times for different work were all so professional, on time and knowledgeable! They put in a new tank near the boiler that had been leaking (I'm not sure what it did, but works now), a new pressure tank, a valve that controls the hot water to my faucets and got my heat back online in the basement. Life savers! Keep up the great work, Rock Solid Crew! Thank you!

John Knowles

Great company and even better people working for it. Zac and John came to replace the water filters in my home, while here, they showed me what I needed and how to replace them myself and answered all my questions related to the plumbing in my home. Thank you for being a great company!

Chris Pelton

I own Better Water Alaska, our company provides water treatment solutions for the Matsu Valley and surrounding areas. We are constantly in people's homes assessing their plumbing and installation water treatment systems, as such we get to see the workmanship of all the local plumbing companies.

If you're looking for actual professionals, go with Rock Solid. They follow the plumbing code, use quality parts and fittings, and provide the best workmanship out of all the plumbing companies. We trust them enough to refer our clients to them for all their plumbing needs.

Lee Baldwin

I had a pipe break and called Rock Solid for help. They arrived quickly after my urgent call. Micheal the technician, was professional, friendly and knew his stuff. He even pointed out other possible issues with a valve. Having someone so professional and reassuring during a stressful water leak was a huge relief. I'd definitely use their services again and highly recommend Rock Solid and Michale for any plumbing problems you may have. They are 'Rock Solid" in customer service!