The Water Heater & Water Softener Pros - Imperial, California

Fausto L.

Had an issue with our water heater. Greg and his team were very quick to respond and help us. Extremely courteous and the customer service was excellent. Great communication through the process. I highly recommend them for anyone in need of service on their water heater.

Rob H.

RAVE RAVE RAVE!!!!!
We bought a new house here in Imperial and everyone knows how hard and crappy the water is.
I wanted Softwater and drinking water installed and the quotes were from 7k to 10k.
Those quotes were through sales people from places like Home Depot and Costco.
Called “The Water Heater & Water Softener Pros” and spoke to the owner Greg last week, his prices were almost scary low compared to the big places.
He explained that was his business in the past and the commissions were huge.
We scheduled an appointment for yesterday.
They showed up and installed the water softener and the drinking water station on the sink.
Greg has been at this a long time and recently opened up the new company.
Long story short, Softwater and drinking are way more affordable than using the big stores.

Alan Z.

We had an outstanding experience with The Water Heater & Water Softener Pros! Greg and his team provided exceptional customer service from start to finish. They installed both a drinking water filtration system and a water softener system, and the results have been amazing—our water is now softer than ever!

Greg is incredibly knowledgeable and took the time to explain every step of the process, ensuring we felt confident in our choices. He truly went above and beyond to make sure everything was perfect.

On top of that, their pricing is unbeatable, offering the best value in town without compromising quality. If you’re looking for a reliable, professional team for your water system needs, look no further. Highly recommend!

Thomas H.

Great prices with clear and consise communication. Needed a water heater fixed right at the worst time when the weather started to get cold. They were very quick at answering and getting an estimate. Everything went very smooth. Definitely recommended. Easy to pay for service with online invoice too.

William B.

Rheem tankless water heater was displaying error codes and turning off intermittently. Called for service, they showed up same day exactly when they said they would. Service repair man actually checked for warranty coverage on his own without being asked to, which speaks to the companies integrity. Service tech diagnosed the issue, corrected it, cycled the unit several times to confirm the fix, and showed me what to keep an eye on in the future. The company charged me a more than fair price, I couldn't be happier. It really is nice to see honest business's being ran responsibly here in the valley.

J R.

We recently had Greg and his team from Hot Water Heaters Now install a water softer system and reverse osmosis system in our home. Not only did their product(s) and services exceed our expectations their approach to customer service made us feel at home. We highly recommend this company.

Billy F.

He was on time and very professional, very helpful and I highly recommend their services. Definitely gonna call them for any future fixes..5 stars

Richard R.

Amazing service! We highly recommend Greg and his expertise. Not only was he quick to respond, but he fixed our water heater on a Saturday! After calling endless technicians, he was the only one followed through! We appreciate how reliable and professional he is.