Undisputed Plumbers - Bay Point, California

Sergio A.

I've used undisputed plumbers "Alejandro" multiple times in the past and even referred them to others, trusting in their service. However, my recent experience has left Alejandro extra me extremely disappointed. After he came to give an estimate that was quite high, I chose to go with another option. Now, it appears he's unwilling to take any future jobs from me. When I reached out recently, he flat-out stated he won't respond or work with us again just because we didn't choose him that one time. I find this lack of professionalism and unwillingness to maintain a customer relationship very unprofessional.

As a loyal client who has given referrals, I expected a higher standard of respect and customer care. I would not recommend this plumber if you value reliability and professionalism.

I fully understand a business owner’s right to choose their clients; however, customer service and professionalism go beyond simply accepting or refusing work. Your response highlights exactly why I felt compelled to leave a review. Dismissing a long-term client due to one declined estimate doesn’t reflect good customer service, nor does the dismissive tone you’ve taken here. A professional business would address concerns politely and maintain respect for all customers, especially loyal ones. Best wishes moving forward.

Damon A.

Definitely earned the namesake. I am beyond impressed with the level of service, attention to detail, communication and follow-up, and troubleshooting skill with this company. They left the work area immaculate as well! Hands down the best customer service of any plumber we’ve ever worked with. I got three bids to remove and install a tankless water heater, and the price was the best of all three by far. Will definitely work with them again!

Irish R.

I hired Undisputed Plummers to put in a new water meter and line to my house. Alejandro was very honest and knowledgeable. He explained every part of the process. He got the work done quickly and left everything as clean as when he arrived. I had gotten a few bids and his prices were more fair. I really appreciated the fact that when giving his bid, Alejandro gave me a couple options of different piping materials and each of their costs which was nice as I was able to have the work done within my budget. I highly recommend Undisputed Plummers.

Michael W.

Want to give THANKS to Alan, and his team, at Undisputed Plumbers!! Alan arrived ON TIME to our appointment which was a pleasant surprise! He listened to what my wife and I envisioned for our bathroom and commented only when he needed clarification. After he made some great recommendations and gave us some input to things we didn't think about. Alan and his team were able to start that week and was quoted 3 days to complete the job. They were in and out in the 3 days and we couldn't be more happy on the out come!! Undiputed Plumbers were professional, clean, timely, and in my opinion fast. I would recommend Alan at Undisputed Plumbers to anyone looking to remodel, re-pipe,l or for any plumbing need!
Michael

Shane M.

Alejandro installed a gas line for our range. He was professional and completed the job quickly. He also helped with obtaining a permit from the city for the installation. I would highly recommend his services.

Zorelia R.

I don’t usually do reviews but you gotta give a shout out when you notice a job well done!
He placed a sink & came back to do some quick adjustment that only took a few minutes. Both times great service and fast. Deff. Recommend #Undisputed Plumbers.

Thanks again Alan,

Zoey

Blake M.

I recently had Undisputed Plumbers install a tankless water heater in my home, and I am so impressed with their work. The installation was done quickly and efficiently, and the plumbers were very knowledgeable and friendly. I was particularly impressed with the fact that they took the time to explain the benefits of a tankless water heater and answer all of my questions. I would highly recommend Undisputed Plumbers to anyone who is looking for a reliable and professional plumbing service. They are truly undisputed!

Alfredo D. L. C.

He was very pleasant and professional. He is very meticulous and explains everything very well. He is also very clean and affordable.I will continue to use his services for all my plumbing needs.