West Side Autobody - West Des Moines, Iowa

Darron K.

After getting a much higher estimate at Stew Hansen I had a very good experience at Westside Auto Body. The estimate was much lower (lower overhead here I’m guessing) so I was able to keep my car from being totaled out by the insurance company - which is what I wanted. Now I can continue NOT having a car payment for a few more years.

Tommy R.

Top notch service. If your undecided look no further. Dave and whole company fixed my paint up I thought couldn’t even be corrected.

Becca G.

This place is amazing and so awesome to work with! I had my car on Turo (never again I know) and someone had crashed into my car. Not knowing what to do, I went to West Side Auto Body for a quote and told them my situation. They let me schedule my car to get fixed when the financials weren’t figured out yet just to get me on the schedule and worked with me and Turo for the claim and supplemental charges. They made a stressful situation seem like nothing and now my car looks good as new. They even ensured it got an alignment when they found out it needed one! Thank you guys so much for your amazing work!

Holly M.

Dropped my son's car off and the gentleman who helped me could not have been nicer!

Justin H.

My experience trying to use WSAB for an insurance claim was unfortunately incredibly negative. I attempted to use this shop based on their good reviews. My car sat there for a month on a pending insurance claim, and the insurer says it's because the shop did not provide their supplemental estimate until a month after arrival. I had previously called the shop and specifically asked if they had submitted their documentation to the insurer and that they had what they needed from the insurer and was told yes. I called at minimum once a week for updates and was consistently told that they were waiting for parts but that it was a couple of weeks out. A few times I called and was told I would receive a call back that never came, so I would call in again only to receive the same update. That's fine, waiting for parts makes sense, but I don't see how that stops the shop from providing their supplemental estimate in the meantime. They did not do so. when they finally did provide their supplemental estimate, the insurer came out the same day and declared my car a total loss. I will never use this shop again and I will inform people of my experience if asked; in my opinion their behavior (communication in particular) does not meet reasonable standards of professionalism.

Skyler J.

I’ve used west side auto for many things. This last time I got an estimate done in mid April. I was told they were going to order parts. I wait about 4 weeks I call to see if the parts are near being in, I’m told they don’t have an ETA and they’ll call me when they are in. I wait 3 more weeks and call again. I’m then told that I was called multiple times with messages left, I was not. I ask for them to reorder the parts and to call once again. I have still been waiting since. I called insurance to see if I could use the estimate that west side auto did for a different shop only to find out that they never even submitted the estimate.

Shannon G.

My son's truck encountered hail in July. Most of the work was done PDR, but they did have to do some additional work on the hood. The guys were so easy to work with and the work looks perfect! They took care of the insurance paperwork and all we had to do was come in and pay the deductible and take home our son's truck. Thank you for taking the hassle out of everything!

skyboss74

After some annoying insurance delays, West Side Auto Body had the body damage to my wife’s car repaired quickly (even faster than promised).

Excellent craftsmanship by very professional, courteous folks; from the receptionist to the owner. They even vacuumed and throughly armor all’d the interior!

These folks go above and beyond to make the customer happy and have my strongest recommendation for body repair.