Benjamin Moore - Creative Paint - San Jose, California

Hortencia T.

Excelente 👌

Salim A. K.

With a painting project to accomplish I paid a visit to Benjamin Moore Creative Paint, and had a fantastic experience. The parking was convenient, with plenty of spots right outside the store, which made my visit hassle-free.

Ariel and Maurice were incredibly helpful in guiding me through the process of selecting the right rollers and paint products. They listened to my needs and made thoughtful suggestions, ensuring I got exactly what I was looking for. Their expertise and friendly approach made all the difference.

The next day, I returned to the store, and Kevin was equally amazing. He took the time to address any additional questions I had and ensured I had everything I needed to complete my project along with processing a return from the day prior.

Overall, the staff at Benjamin Moore Creative Paint went above and beyond to help me find the right products and provided excellent customer service. I highly recommend this location for anyone in need of quality paint and knowledgeable assistance!

Review for visits from the first week of Jan 2025:

This review is a very quick shoutout to Ariel for helping me with the right shades of white (one for my kitchen drawer panels and the other for the bathroom vanity panels). I got them the panel boards (one from each, to match the paint) on Thursday evening and was able to pick them on Saturday morning and the paint came out to be just perfect. She had left detailed steps for the entire process (since i had messed up the drawer panels and needed to get rid of the old paint before setting the new one in) which i definitely appreciated.

Kevin as usual being super helpful, guided me with the options for a couple of foam rollers, hand held pails and a few other accessory items that i needed for my project.

All in all a fantastic experience and absolutely recommend the store for all your paint needs.

Nick G.

This is the best paint store I have ever been to. They know their stuff and they make sure everything is perfect!! The customer service is absolutely OUTSTANDING! I would highly recommend coming here for any paint needs! I have never dealt with such great people before! I come out of my way to keep coming here since it’s so amazing! I would recommend dealing with Dave and Ariel they have been a pleasure to work with!

David V.

Dave and the gal were very helpful, and they also color-matched my kitchen cabinet color very well.

brian M.

They moved a few doors down recently. They are great and have everything you need to paint anything. Paint, brushes, rollers, tape, etc. Since moving, I have painted four rooms, the kitchen cabinets, dining room, two hallways, two floors, and some garage shelves (with the overflow paint of course). I also stained a picnic table. All using paint from this place. Take it from me, get the best stuff (aura), it will save you time. If you get the cheap stuff be prepared to do three coats. I also buy the stuff one can at a time because getting rid of extra paint super sucks, but hey I live nearby so picking up another can is no big deal. Staff are very attentive and helpful.

Melody

The employee that works there on Sundays has some wonderful service skills. Just wanted to appreciate the service here, despite a line on a Sunday during the closing minutes, his language and demeanor with everyone made shopping here even more pleasant.

Steve D.

I wish I could put negative stars because I would. The worst customer experience I have ever had in my life. I have been in the construction business for 35 years and have lived in Almaden for 18. I believe in shopping locally particularly now with COVID, helping small businesses. I bought two gallons of paint and other supplies. The worker asked me which brand Benjamin Moore or other. I said Kelly Moore he wrote it down and listed the two colors below it. I went to paint my walls and the color was not right. I took the paint back thinking maybe the mix was off. He then told me it was correct he made Benjamin Moore Malibu Beige and that I asked for it. He argued with me back and forth finally I walked out and told him to keep the paint. I have gone there for years but will never go back again. In addition, I will tell everyone of my subs and everyone I know never to go to this store.

Christie F.

Fantastic. I am a total rookie and could not have been more impressed with the expert knowledge and assistance -- Dave was great, knows everything there is to know, and loves what he does -- I felt like I was in the best possible hands. I have lots of future projects in mind and won't go anywhere else!!