Drain And Water - San Jose, California

Al H.

Excellent professional service. From start to end, Axel, Luis and entire crew replaced our entire waste/sewage pipe beneath the house in three days. They promptly arrived 08-08:30AM, each team member working diligently focused on completing their assignments while respecting to be careful of entering/exiting the house. They always spent time after working beneath and out the house to assure that even the protected flooring was cleaned and no obstacles were left. We were given status and explanation of their efforts each day. Totally satisfied with their workmanship!
Thank you ever so much.

Connor D.

Five out of five, strongly recommend! Thank you for replacing our water main!

Axel was highly responsive, supportive, and thorough; he spent an hour troubleshooting with us and helping us understand our options.

His crew did an awesome job, they were respectful, hard working, and cleaned everything up after they were done. They even came back two days later to check in and make sure everything was working.

Thank you so much, I am a customer for life!

Patrick N.

we had some issues with our main sewer line. the cast iron pipes were original to the house and therefore corroded and some areas even bottomed out. called Drain & Water and Axel came out to assess the situation. settled on 2 methods 1) relining the main sewer line under our concrete slab and 2) pipe bursting the main sewer line under our driveway.

their quote came in significantly under two other plumbers with the same scope of work. Axel was nothing short of helpful and answered all our questions/concerns. He stayed in good communication with us throughout the whole process. Drain & Water took care of the permits and coordination with the underground utility service.

each day the crew would introduce themselves to us, explain what they were going to do, gave us a timeline for when we couldn't use the drains since they were about to work on the sewer lines, and when we could expect to use them again. they cleaned up everyday.

if you ever need plumbing/drain work done, definitely give them a call!

rr K.

We recently had the pleasure of working with Drain&Water and I can’t speak highly enough of their entire crew. From start to finish, their professionalism and dedication were evident.

Axel, the manager, made an initial visit to provide a quote, which was very competitive. He stayed with the team throughout the entire process, ensuring everything went smoothly. The team was incredibly well-equipped, bringing in large machines to handle our sewer line project. They performed a fully trenchless installation and installed cleanouts wherever necessary. Their expertise in using the right equipment for the job was impressive, especially given the challenge of a large tree with extensive roots near the line. They used a hydraulic machine to dig carefully, avoiding any damage to the tree roots while installing the cleanouts.

DW handled all the complex situations with ease, taking care of permits and passing inspections twice during the job. Their attention to detail and commitment to quality were outstanding. Axel’s friendly and respectful demeanor made the experience even better.
Overall, DW provided exceptional service at a reasonable price, and I highly recommend them for any sewer line projects.

Marife M.

Axel was very nice and professional about his work. I would highly recommend him if you you have any issues with plumbing.
Thanks Axel.
Marife

Tom S.

I had both halves of my swear lateral lined. They were easy to work with defining the work to be done and did an excellent job for a reasonable price.

Kevin V. L.

The team at Drain & Water crawled under and around our home to find the water leak that ran up our water bill. Leak was detected under our backyard hardscape. The team trenched a replacement pipe to avoid tearing up our hardscape. They did an excellent job of finding the best underground route to lay the pipe. Very happy with the work they did. They are now my go-to team for any plumbing related problems.

Jon S.

We recently had these folks out to clean and repair several pipes in our home. The were really pleasant and professional, and the work was done on time and at budget without any issues. They explained each step they proposed, and showed us videos on the problems in the pipes. Then, showed us videos of the repairs. Were really impressed with this company, and would recommend them without question.