ProColor Collision Glendora - Glendora, California

Anna Rodriguez

I had a great experience with ProColor Collision in Glendora. They were great with communication and keeping me updated on my car. Alex and Abraham were friendly, attentive, and had great customer service. I was beyond satisfied with my car when I picked it up. I would highly suggest bringing your car here to get body work done. Thank you guys!

Cynthia Alvarez

Great communication, and awesome service from detailer's-service technicians, auto body work shop, and also the ease of the transaction of getting my vehicle repaired in a quick turnaround time manner. The customer service here was handled professionally, and with great integrity they provided honest attention to giving me the accurate information for all the necessary details regarding my auto body repair. Pro Color in Glendora California is great and amazing! Your car is promised to look and drive amazing, and all their work is done right on the first time. Thank you sincerely to everyone who did everything they could to help repair my 2021 Honda Accord Hybrid!

Ihsan K

I was recommended by a friend to take my car to this place after a hit and run. My side rear view mirror was broken hanging by the electrical wire. The manager was clear explaining the whole process of finding the right matching part, and the different options I have. The technician Alex came out to inspect the damage and explained the most cost effective way to try to fix, and if that doesn't work, then what needs to be done extra. I agreed and they ordered the part and told me to come back after piece comes in. Throughout the waiting period the were updating me on status of delivery until it finally came in. I brought the car in, and the technician inspected the part that came in making sure it wasn't defective. Since it was out of pocket not covered by insurance, I wanted the most cost effective method. The communication and expectations were always clear; and Alex and the crew were able to fix it quickly and exactly as explained to me. I am very satisfied with the service, work, craftsmanship and overall experience with this shop. My car was shining like a brand new car when I went to pick up!

Martin Fernandez

Took my Subaru Forester for rear-ended damage. I picked up the car, which was backed in a parking spot(not sure if it was done on purpose). When I got home, I noticed my rear camera was blurry and couldn't hardly see anything, especially at night. I called them immediately, and they said it was that which it wwasn't. I left a bad review on their survey and also they forgot to collect their $500 deductible. They called me about the camera but it was more for their money. I took it back to get it fixed. The gentleman just polished the lense, but it was never the same. I just took it to the dealership and paid for a new one. Cost me $800. I wish they would have taken responsibility, but they sure were hounding me for the $500 deductible that they forgot to collect from me. Usually, I go to Caliber, who sometimes does not collect the deductible if the car is returned late, but this was down the street. Lesson learned. Here are some before and after pictures.

P M

Do yourself a favor and do not take your car here.

They removed parts of my car under the hood and never put them back. I ended up having to order replacement parts and reinstall myself! They replaced my windshield with an extremely poor quality windshield that had warps in the glass, and was not installed correctly. After I got my car back, I ended up getting an OEM windshield through Safelite and having them come out and correctly install it. ProColor had used some unknown third party to install the windshield initially.

For any type of paint correction, they will always remove whatever part of your car they are doing this to and will not put it back on correctly. They also outsource anything outside of painting, but will bill it as themselves, and not take accountability for the work for the people they outsource to.

They put my bumper, hood, and roof back on incorrectly. I am going to take my car to another body shop that actually knows what they are doing to get this fixed.

If for some reason you still decide to take your car here after reading this, do not let them detail your car. They do this only to hide some of the shoddy work that they do, so that you will not notice until much later. Finally, go over everything with a fine toothed comb with them. Open your hood, trunk, or whatever they worked on and really inspect it to the fullest extent.

Daniel Esparza

Very honest repair shop. They were able to find prior, hidden frame damage in my mother’s used car before starting the repair, and it saved her lots of time and money. Alex is very polite as well.

Paula

I love my mustang convertible GT. Really love my car. So when someone hit me from behind I did a lot of research to find someone I trusted to fix it. I picked J&S Auto Body and I was very pleased with their work.

Anthony managed my case and was very helpful and sympathetic. They did such a good job with the accident repairs that I paid for them to fix some minor dings that had added up over the years. The car looks like new, the paint & bodywork were very well done. Any concerns I had were immediately addressed.

The only downside is that they only take case, but for me it was worth it to get such great service and such good work done. I hopefully never need their services because of an accident again, but I would totally go back.

Elev8ted

I previously posted a review about my experience at J and S. Since posting my last review my car was involved in another accident where it was parked when hit. I was lucky enough that the other party involved in the accident left there information and insurance so I immediately had my car taken to J and S for repair again.

When I took my car to J and S the first time I dealt with Josh who understood all my concerns as well as made sure my concerns were dealt with and dealt with properly. I only received the highest quality parts as well as service and attention to detail. When I returned for the 2nd accident I asked to speak with Josh and was told he is not in today. No problem I said he will know the car as it has not been gone to long and he’ll give me a call as soon as he sees it.

Well I received a call 3 days later saying my car was finished and ready to pick up. I was shocked and headed right down to pick it up. When I showed up to J and S and looked at my car I immediately saw problems. There was a lug but missing, the fender was replaced with a cheap one and was not aligned, the headlight was replaced with a cheap aftermarket one that does not match the existing one left on the car, the side skirt was barely hanging on, the paint where the hood was repaired was chipped, and the bumper was not aligned.

I pointed my concerns out and was told that they would fix everything and give me a call when it was ready. 2 hours late my phone rang and wow the car is ready. I went straight to J and S as this was a Friday at about 3:30 p.m. and was told that they had to order parts for the side skirt repair but all other work is fixed. I was told J and S would call me when my parts were in and to bring the car back for final repair. I asked to speak with Josh who dealt with my first accident and was told he was fired for POOR customer service. Wow I said as I took my car and never returned.

Instead of aligning my fender my door was mis aligned to fix the gap in between which threw off the body lines as well as made the door close horrible. The door was never harmed in either accident and I had pictures of the body lines before hand for proof of their horrible work. They have half a**ed people working there who have no concern for quality only quantity. I would not recommend this shop to anyone at this point and am only leaving my first review up so people know how much this shop has changed so quickly.