Universal Plumbing & Rooter - San Jose, California

Amy H.

Martin was great to work with. He took the time to communicate with me and show me photos to verify all the work that was done. Everything was cleaned up and completed in a timely manner. I highly recommend Martin and Universal Plumbing.

Alejandro F.

Amazing job installing a new water heater. My old one was having scary misfires after 13 years, and Martin was able to come quickly ans fix it the same day. He suggested replacing it given its age and also replaced the existing lines and exhaust vent.
Will definitely call Universal again, thank you!

sharon M.

This is the second time that I have used Universal Plumbing and had the pleasure of working with Martin both times. The first time I had ghost flushing toilets which I had TWO different plumbers address and it wasn't until Martin came out that the problem was finally corrected. This time around I had a leaking garbage disposal, which was replaced by Smart Plumbers previously. I hadn't noticed the leak until a can which I kept under the sink for cooking grease disposal was full when I took it out. I was confused and then I realized it was water. I didn't bother with Smart and just called Martin. I scheduled for today, got a call and he arrived. Upon inspection he said that it had not been tightened properly. Seriously!? He told me he could tighten it but I opted for a new one. I appreciated that he didn't come out and say it needed replacement. Super nice people and great work. Sometimes it's better to go with the smaller guys. Highly recommend!

Arthur W.

Martin and Manuel from Universal plumbing were fantastic! They helped work around an issue with third party scheduler via Lowe’s that kept dropping the ball on our toilet installation appt. They were friendly, knowledgeable, did great work, provided good advice for future and fair pricing. Will definitely keep them in contact list for future jobs. Recommended!

Manish K.

Martin was very professional and discussed options on my plumbing job. He suggested the best option from point of view of functionality, asthetics and cost. Once aligned, they were very quick and got the job done. Highly recommend him and his team.

Andrew R.

Saturday visit to my mom‘s turned out to be a plumbing problem. Called several companies and only universal plumbing was able to give come out in a reasonable time. When Martin showed up, he diagnosed the problem and we discussed options.
Martin spent the time to make sure the job was done correctly and with a 30 day guarantee. I am very happy with the pricing and with the way, Martin showed concern to get the job done for us.

I would highly recommend Martin and his team from Universal plumbing for anyone looking for a quality company!

Roman V.

Had to replace a hot water heater and they were able to accommodate us quickly and the Work was done professionally. The most important thing I appreciated was the communication - a lot of vendors fail to communicate which can make things really frustrating. Martin communicated in detail every step of the way and was very transparent. Will be using them for the foreseeable future on other plumbing jobs.

Siddhant S.

Highly recommend Martin for any plumbing related repairs and upgrades. We had a PRV and recirculation pump installed along with diagnosing potential issues with our plumbing. What I really appreciated about him is that he was willing to explain everything in detail as well as work within any constraints I had. He gave us a fair price and was cooperative in resolving minor issues the arose.